

# Event Details

- **Event Name**: Morning Connect - Hands On! - Creating a Fantastic Customer Experience
- **Event Start and End Date**: Mon, 11 May, 2026 at 08:30 am – Mon, 11 May, 2026 at 09:30 am (-05:00)
- **Event Description**: Psst... We've been doing a little secret shopping... and sometimes those bad reviews aren't always untrue...

Creating a fantastic customer experience doesn’t require a big budget or complicated systems—it starts with intention.

At this Connect meeting, speaker Anne Matalonis will focus on the small, practical ways businesses can create positive, memorable experiences that keep customers coming back. From first impressions to follow-up, we’ll talk about what today’s customers notice, what they value, and how simple adjustments can make a big impact. 

You’ll leave with:
* Real-world examples of great customer experiences
* Easy, low-cost ideas you can implement right away
* Tips for turning everyday interactions into lasting loyalty (and how to combat those one-off raging reviews...

Whether you’re customer-facing every day or managing behind the scenes, this session is designed to spark ideas you can actually use—no fluff, no jargon, just practical takeaways and good conversation. This is a hands-on workshop- be prepared to share your war stories and ready to discuss and implement ideas.

This program is open to anyone, free to everyone. Bring a your coffee, and settle in for an hour of insight.
- **Event URL**: https://allevents.in/monticello/morning-connect-hands-on-creating-a-fantastic-customer-experience/200029659852406
- **Event Categories**: workshops, meetups, shopping
- **Interested Audience**: 
  - total_interested_count: 3

## Ticket Details


## Event venue details

- **city**: Monticello
- **state**: IL
- **country**: United States
- **location**: Allerton Public Library
- **lat**: 40.02922464482
- **long**: -88.604511022568
- **full address**: Allerton Public Library, Monticello, United States

## Event gallery

- **Alt text**: Morning Connect - Hands On! - Creating a Fantastic Customer Experience
  - **Image URL**: https://cdn-az.allevents.in/events6/banners/ab2c053f42f23ca12a43b2770515a24b72d102f62514f10ad22b0239eb9f5937-rimg-w1200-h675-dcffffff-gmir?v=1775968457

## FAQs

- **Q**: When and where is Morning Connect - Hands On! - Creating a Fantastic Customer Experience being held?
  - **A:** Morning Connect - Hands On! - Creating a Fantastic Customer Experience takes place on Mon, 11 May, 2026 at 08:30 am to Mon, 11 May, 2026 at 09:30 am at Allerton Public Library, Monticello, United States.
- **Q**: Who is organizing Morning Connect - Hands On! - Creating a Fantastic Customer Experience?
  - **A:** Morning Connect - Hands On! - Creating a Fantastic Customer Experience is organized by City of Monticello, Illinois Government.
- **Q**: Who is this event for? Is it right for me?
  - **A:** Morning Connect - Hands On! - Creating a Fantastic Customer Experience is ideal for curious learners, students, and skill-builders looking to gain hands-on knowledge and practical expertise in a focused, interactive setting. Whether you're a first-time attendee or a longtime enthusiast in Monticello, this event is thoughtfully curated to deliver a standout experience worth every moment. If Morning Connect - Hands On! - Creating a Fantastic Customer Experience sounds like your kind of event, don't wait - spots fill up fast.

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