WORKSHOP | Clear Conversations: Mastering Communication & Conflict Management
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🔥 Struggling with awkward convos, tension at work, or misunderstandings in your team?
This hybrid workshop is your space to build real communication skills and master the art of handling conflict — without the drama.
Led by Richard Gelvez, intern in the HR & Training Department of ICDET, this session combines practical tools, self-awareness, and live scenarios to help you express yourself clearly, stay calm under pressure, and connect with others even when things get messy.
🧠 What You’ll Learn:
🎯 Assertive vs aggressive vs passive: what’s the difference?
👂 How to really listen — not just wait to reply
🧩 Conflict styles & emotional triggers
💬 Phrases that help you de-escalate and keep the peace
✅ How to set boundaries without burning bridges
💥 What to Expect:
Engaging breakout rooms (for both online & in-person participants)
Group challenges & case studies
Self-reflection tools
Interactive role plays
A chill, respectful space to practice and grow
👤 Facilitator:
Richard Gelvez – Human Resources & Training Intern at ICDET
With a passion for communication psychology, Richard brings fresh insight into team dynamics and leadership through clarity, empathy, and structure.
👀 Who Should Join?
Perfect for:
✅ Trainees, interns, volunteers
✅ Youth leaders, peer mentors
✅ Anyone working in multicultural or team-based settings
✅ Anyone who wants to upgrade how they handle tension & difficult convos
🗓 Date: 07 July
🕓 Time: 16:00 (EET)
📍 Location: ICDET DIGITAL OFFICE: https://meet.google.com/bwu-egtk-sfg
This hybrid workshop is your space to build real communication skills and master the art of handling conflict — without the drama.
Led by Richard Gelvez, intern in the HR & Training Department of ICDET, this session combines practical tools, self-awareness, and live scenarios to help you express yourself clearly, stay calm under pressure, and connect with others even when things get messy.
🧠 What You’ll Learn:
🎯 Assertive vs aggressive vs passive: what’s the difference?
👂 How to really listen — not just wait to reply
🧩 Conflict styles & emotional triggers
💬 Phrases that help you de-escalate and keep the peace
✅ How to set boundaries without burning bridges
💥 What to Expect:
Engaging breakout rooms (for both online & in-person participants)
Group challenges & case studies
Self-reflection tools
Interactive role plays
A chill, respectful space to practice and grow
👤 Facilitator:
Richard Gelvez – Human Resources & Training Intern at ICDET
With a passion for communication psychology, Richard brings fresh insight into team dynamics and leadership through clarity, empathy, and structure.
👀 Who Should Join?
Perfect for:
✅ Trainees, interns, volunteers
✅ Youth leaders, peer mentors
✅ Anyone working in multicultural or team-based settings
✅ Anyone who wants to upgrade how they handle tension & difficult convos
🗓 Date: 07 July
🕓 Time: 16:00 (EET)
📍 Location: ICDET DIGITAL OFFICE: https://meet.google.com/bwu-egtk-sfg
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