Real Retention Strategies That Work (Small Business Workshop)

🧠The Topic:
Beyond Surface-Level Engagement: Real Retention Strategies That Work
- Why top-down engagement tools and emoji-based feedback systems are failing to connect with hourly workers
- How to build authentic connections in an increasingly disconnected workplace
- Creating meaningful employer-employee relationships that resonate with the new generation of workers

🎤The Speaker:
Meet Mary Pillow Thompson
Entrepreneur | Workforce Innovator | Gen Z Translator
- Founder of foh&boh, a game-changing hiring platform for restaurants and retailers (recently acquired)
- Current CEO of Zignyl, using AI (Zigy) to streamline operations, empower teams, and boost profitability for B2C businesses
- 20+ years of experience across wholesale and storefront operations
- Known for turning complex workforce challenges into relatable, actionable strategies
- Passionate about helping business owners understand and engage with Gen Z—what they value, how they communicate, and where they spend time online
- Brings a witty, engaging speaking style that energizes and equips entrepreneurs for modern management
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