Advanced De-escalation Skills

Following on from our popular “De-escalating Conflict and Aggression”, this more advanced course further develops skills in preventing violence and responding to aggression.

Building on the general skills and techniques covered in the introductory course, this course covers more specialist situations and behaviours which any of us could encounter in the community.

Participants must have attended our introductory course or equivalent to get the most from this more specialist course.

Topics include:
Behaviour intervention issues
Assertive communication
Normalising statements
Language and message framing
Mirroring skills
Recognising and responding to symptoms of psychosis, alcohol and drug effects, panic attack and an actively suicidal person
Legal issues and duty of care

This course includes:
Engaging, up-to-date materials.
Take-home resource package.
All day catering and beverages - with dietary needs catered for.
Certificate of attendance.
Get Tickets