Culture by Design: Communicating Our Way to a Positive Culture

Ever wonder why some interactions feel like a warm, spring day while others feel a bit like a harsh Siberian winter? Meet Sophie and Claire—two bright-eyed new veterinarians whose experiences highlight universal truths about workplace and interpersonal communication. Using their relatable yet insightful stories, we'll explore Julien Mirivel’s science-backed framework for positive communication and the impact it has on team (and client) relationships. Discover practical, culturally adaptable techniques of greeting, complimenting, disclosing, asking, encouraging, and listening, and how these simple acts can transform your veterinary experience into one rich in engagement, collaboration, and well-being. Caution: You may leave inspired to spread positive communication across every part of your life!

Learning Objectives:
- Understand Julien Mirivel's model for positive communication
- Explore the 6 key behaviors of positive communication
- Understand the relationship between positive communication and positive culture
- Understand the role of relationship maintenance behaviors, positive communication, and healthy conflict

Presented by Flourish's Lead Positive Change Agent, Josh Vaisman

All registrants will receive a link to the recording after the event.

This program has been RACE approved for 0.5 hours of non-medical continuing education credit in jurisdictions that recognize RACE approval.

Register here: https://us06web.zoom.us/webinar/register/2117501016890/WN_nbzAuD73RTOoBnf8EZYihQ
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