

# Event Details

- **Event Name**: Managing Conflict and Confrontation: 1 Day Session in Melbourne
- **Event Start and End Date**: Fri, 06 Feb, 2026 at 09:00 am – Fri, 06 Feb, 2026 at 05:00 pm
- **Event Description**: Develop strong conflict-resolution skills—identify triggers, manage emotions, and use clear frameworks to reach mutual solutions.About this Event? Group Discount Alert – Learn More, Save More Together!?️ Check tickets now for exciting group discounts!Duration: 1 Full Day (9:00 AM – 5:00 PM)Delivery Mode: Classroom (In-Person)Language: EnglishCredits: 8 PDUs / Training HoursCertification: Course Completion CertificateRefreshments: Lunch, beverages, and light snacks includedCourse OverviewThis course provides practical techniques and structured approaches to help manage conflict and difficult conversations with confidence. The session examines conflict styles, communication tools, de-escalation strategies, and step-by-step resolution methods that support positive and productive workplace interactions.Through guided examples and scenario-based learning, you will develop the ability to recognise conflict triggers, manage emotions effectively, and approach confrontational situations with clarity and control. By the end of the course, you will be equipped to apply proven conflict management strategies in real workplace settings.Learning ObjectivesBy the end of this course, you will be able to:Identify common conflict patterns and triggersUnderstand personal conflict styles and adapt responses as neededCommunicate clearly and assertively during difficult interactionsApply de-escalation techniques to reduce tensionUse structured methods to resolve conflicts effectivelyApproach confrontation with confidence and clarityBuild healthier and more collaborative working relationshipsTarget AudienceThis course is suitable for:ManagersHR teamsTeam leadersProfessionals involved in people management or collaboration©2026 Catils. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.Why Is This the Right Fit?This course is ideal for those seeking to build confidence in handling interpersonal challenges at work. It focuses on practical, real-world tools that can be applied immediately to improve communication and reduce workplace tension. The structured approach addresses both the emotional and strategic aspects of conflict, making it valuable across professional roles. By the end of the session, you will have a clear toolkit to navigate confrontation with professionalism and composure? Contact us today to schedule a customized in-house, face-to-face session: info@catils.com  https://cdn-az.allevents.in/events2/banners/0fbd3a80-fb8f-11f0-bb8d-4fcc92098ef6-rimg-w983-h740-dc1a1414-gmir.jpg   https://cdn-az.allevents.in/events4/banners/10232840-fb8f-11f0-a1d0-1d342b564023-rimg-w1200-h678-dcffffff-gmir.jpg   https://cdn-az.allevents.in/events7/banners/10461990-fb8f-11f0-9cc0-9399a4cfe748-rimg-w987-h740-dcbca890-gmir.jpg   https://cdn-az.allevents.in/events2/banners/106a6a70-fb8f-11f0-9cc0-9399a4cfe748-rimg-w1200-h524-dcffffff-gmir.jpg   https://cdn-az.allevents.in/events8/banners/10923dc0-fb8f-11f0-9cc0-9399a4cfe748-rimg-w1200-h436-dcffffff-gmir.jpg AgendaModule 1: Understanding Conflict DynamicsInfo: •	What triggers conflict
•	Types of workplace conflict
•	Emotional and behavioral patterns
•	ActivityModule 2: Conflict Styles &amp; Personal AwarenessInfo: •	Thomas-Kilmann Conflict Model
•	Strengths and risks of each style
•	Identifying your default style
•	ActivityModule 3: Communication Tools for Difficult ConversationsInfo: •	Assertive vs passive vs aggressive communication
•	Using neutral, clear language
•	Listening techniques
•	Role PlayModule 4: De-escalation TechniquesInfo: •	Staying calm under pressure
•	Recognizing escalation cues
•	Redirecting emotional conversations
•	ActivityModule 5: Structured Conflict Resolution StepsInfo: •	Step-by-step resolution framework
•	Setting expectations and boundaries
•	Working toward mutual agreement
•	Case StudyModule 6: Managing Confrontation with ConfidenceInfo: •	Approaching tough conversations
•	Handling defensiveness and pushback
•	Reframing negative interactions
•	Role PlayModule 7: Conflict Prevention StrategiesInfo: •	Setting norms and team agreements
•	Proactive communication habits
•	Encouraging open feedback
•	ActivityModule 8: Applying Conflict Skills in Real SituationsInfo: •	Common workplace conflict scenarios
•	Leadership responsibilities in conflict
•	Long-term relationship building
•	Case Study
- **Event URL**: https://allevents.in/melbourne/managing-conflict-and-confrontation-1-day-session-in-melbourne/100001981290485176
- **Event Categories**: workshops
- **Interested Audience**: 
  - total_interested_count: 0

## Ticket Details

- **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Fmanaging-conflict-and-confrontation-1-day-session-in-melbourne-tickets-1981290485176
- **Ticket Price Range**: min: 529.68, max: 635.56, currency: AUD

## Event venue details

- **city**: Melbourne
- **state**: VI
- **country**: Australia
- **location**: Regus 120 Collins Street
- **lat**: -37.8137796
- **long**: 144.9694721
- **full address**: Regus 120 Collins Street, 120 Collins Street#Levels 31 &amp; 50, Melbourne, Australia

## Event Organizer details

- **affiliate_id**: 10
- **organizer**: Catils_inc (https://allevents.in/org/catils_inc/26713864)

## Event gallery

- **Alt text**: banner
  - **Image URL**: https://cdn-az.allevents.in/events4/banners/54f3db5f3abe3f057e310eebf25a00d591a40db3d573717a940099da74eed157-rimg-w1200-h600-dcd6dad8-gmir.jpg?v=1769525234
- **Alt text**: thumbnail
  - **Image URL**: https://cdn-az.allevents.in/events4/banners/e465e24b2df22b28d897d7dddccbff363a3fcd6ae9ac269cf3578ed23256eec3-rimg-w400-h400-dcabada7-gmir.jpg?v=1769525234

## FAQs

- **Q**: When is the event happening?
  - **A:** Fri, 06 Feb, 2026 at 09:00 am
- **Q**: Where is the event happening?
  - **A:** Regus 120 Collins Street, 120 Collins Street#Levels 31 &amp; 50, Melbourne, Australia
- **Q**: What is the ticket price?
  - **A:** starting from 529.68 up to 635.56 AUD
- **Q**: Who is organizing the event?
  - **A:** Catils_inc
- **Q**: What type of event is this?
  - **A:** workshops
- **Q**: Where can I find ticket details about Managing Conflict and Confrontation: 1 Day Session in Melbourne ?
  - **A:** You can find ticket details about this event on AllEvents.

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                "description": "Key Benefits of Partnering with CATILSTailored Solutions: Receive bespoke training programs specifically designed to meet your organization’s unique goals and challenges.Proven Impact: Benefit from a high 98% client satisfaction rate, demonstrating our effectiveness in transforming teams and leaders.Expert Facilitators: Work with industry-leading trainers who bring deep expertise and actionable insights to every session.Flexible Learning Options: Access training in the format that suits you best—virtual, onsite, or classroom—ensuring minimal disruption and maximum effectiveness.Continuous Support: Enjoy ongoing guidance, resources, and follow-up to embed learning and sustain results within your organization.Popular courses:Communication skillsEmotional Intelligence10 Soft Skills You NeedPublic SpeakingCyber Security Overview"
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