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Improving Mental Health In Contact Centres


Improving Mental Health In Contact Centres



Mental health is a growing issue in contact centres. This breakfast presentation will aim to equip you with practical steps that you can implement into your contact centre straight away, both at an agent, Team Leader and senior level.

Join us for a delicious hot breakfast and the opportunity to listen to one of the industies leading speakers. 

About the speaker: Arthur Papagiannis is the founder and Managing Director of AP Psychology & Consulting Services. Arthur has a strong management and psychological background, having worked with executive and senior management on high level policy, strategy and service delivery across both private and public sector industries. In particular, Arthur has worked with several contact centres and understands the unique challenges faced by contact centre leaders and it's employees. 

To learn more about Arthur visit: 

For questions about the event contact James Witcombe at SMAART Recruitment via 0413 212 421 or amFtZXMgfCBzbWFhcnQgISBjb20gISBhdQ== 
Ticket Information Ticket Price
General Admission (includes hot breakfast) AUD 20

Map Quality Hotel Batman's Hill On Collins, 623 Collins Street, Melbourne, Australia
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