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Data (R)Evolution: Consumer welfare and innovation in the digital economy

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Data (R)Evolution: Consumer welfare and innovation in the digital economy


Consumer data is now a major input to production, with data-fuelled technologies and industries to deliver some of the most significant economic growth over the coming decade. Ensuring that the benefits and value of digital innovation are being fairly shared with consumers will be central to long-term and sustainable growth.

To be held at the Arts Centre in Melbourne on Tuesday 19 November 2019, CPRC will host a forward-looking gathering of Australian and international experts for conversation about some of the most significant shifts taking place in digital markets today, including:


Opportunities to drive more inclusive and socially beneficial innovation;

International developments in data protection and privacy regulation and the intersection with competition policy and consumer protection;

The introduction of a Consumer Data Right which aims to empower more Australian consumers with control over their data;

Initiatives to better protect younger consumers online.


Our aim for the upcoming conference is to build greater shared understanding across sectors about consumer empowerment, choice and the intersection of policy frameworks in the digital age. It is our belief that only through robust, diverse and informed public policy debate will Australia be well-placed to establish frameworks and protections which meet community expectations and enable socially beneficial innovation.

PLEASE SEND THE NAMES OF EACH TICKET HOLDER AND THEIR DIETARY REQUIREMENTS TO T0ZGSUNFIHwgQ1BSQyAhIE9SRyAhIEFV BY FRIDAY 8 NOVEMBER.




FULL PROGRAM


8:30 - 9:00am Registration




9:00 - 9:30am

Welcome to Country Welcome from Catherine Wolthuizen, CPRC Chair Opening from the Hon Marlene Kairouz, Minister for Consumer Affairs, Gaming and Liquor Regulation; Minister for Suburban Development




9:30 - 9:45am

Introduction and Goals


Lauren Solomon, Chief Executive Officer, Consumer Policy Research Centre





9:45 - 10:40am


Opening Plenary: Emerging challenges for policymakers and regulators


Rod Sims, Chair, Australian Competition and Consumer Commission (ACCC)

Julie Inman Grant, eSafety Commissioner





10:40 - 11:00am Reflections on the latest developments in competition policy

A fireside chat – ‘interviewing the interviewer’ – with Dr Katharine Kemp and Prof Caron Beaton-Wells, exploring Caron’s perspective on recent developments and what she’s learnt during the diverse recordings of the Competition Lore podcast series.


Dr Katharine Kemp, Senior Lecturer, Faculty of Law, University of New South Wales

Prof Caron Beaton-Wells, Director, Global Competition and Consumer Law Online Program; Director, Competition Law and Economics Network, Melbourne Law School, University of Melbourne





11:00 - 11:20am Morning tea




11:20-11:30am Insights from abroad


Finn Lützow-Holm Myrstad, Director of Digital Policy and Energy, Norwegian Consumer Council (Video)





11:35am - 12:40pm

Rights in the Digital Age Towards a human rights approach to policy and regulation


Ed Santow, Australian Human Rights Commissioner


Panel: What rights do we need in the digital age? This session will explore differing perspectives on what rights we need to protect consumers and citizens in the digital age.


Ed Santow, Australian Human Rights Commissioner

Melanie Drayton, Assistant Commissioner, Office of the Australian Information Commissioner

Lizzie O'Shea, Founder and Board Member, Digital Rights Watch

Drew MacRae, Policy and Advocacy Officer, Financial Rights Legal Centre

Damian Clifford, Australian National University College of Law





12:40 - 1:30pm Advancements in Technology Panel: Blink and You'll Miss It This session will explore new data-driven technologies and services - the opportunities and the risks.


Kate Crous, GM Strategy and Operations, Commonwealth Bank

Grantly Mailes, Partner and Associate Director, Emerging Technologies, Boston Consulting Group

Sami Mäkeläinen, Technology Insights Principal, Telstra

Susie Sheldrick, Marketing and Community Manager, Silverpond





1:30 - 2:00pm Lunch




2:05 - 3:00pm On Good Data


Dr Monique Mann, Senior Lecturer in Criminology, Deakin University


Panel: What is good data to you? This session will explore the different perspectives on how data-driven technologies, services and research can be used for good - improving outcomes for the community.


Dr Monique Mann, Senior Lecturer in Criminology, Deakin University

Associate Professor Raymond Lovett, Program Leader Aboriginal and Torres Strait Islander Health Epidemiology for Policy and Practice, Australian National University; Indigenous Data Sovereignty Collective

Deborah Anton, Interim National Data Commissioner





3:00 - 3:15pm Activity


Dr Chris Culnane, Lecturer in the School of Computing and Information Systems, University of Melbourne





3:15 - 3:30pm Afternoon tea




3:30 - 3:55pm Putting consumers and the community at the centre of digital transformation Guided activity: Re-imagining our digital future This session will include collaboration and audience engagement to explore a future where consumers and the community are at the centre of digital transformation.



3:55pm Close
Ticket Information Ticket Price
Early Bird NFP/Academia AUD 113
Early Bird Corporate/General AUD 226
NFP/Academia AUD 170
Corporate/General AUD 283



Map Arts Centre Melbourne, 100 Saint Kilda Road, Melbourne, Australia
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Tickets from AUD 113 to 283 on eventbrite.com.au
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