Search results for:
No result found! Try with different keywords!
Advertisement

Crisis Management 1 Day Virtual Live Training in Melbourne

Advertisement

Crisis Management 1 Day Virtual Live Training in Melbourne


Course  Overview:

Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice.

With our Crisis Management workshop your participants will understand that a crisis can occur any time. They will develop skills needed for certain negative events. Also, they will be able to recognize warning signs to help avoid negative situations completely, or, if the situation occurs, better manage the crisis.

Target Audience:

Anybody who is interested in learning Crisis Management Skills

Learning Objectives:

By the end of the course, participants will be able to:



Understand Crisis Management and its preferred framework for the private and public sectors



Understand escalation of incident to crisis to disaster



Understand Civil Defence responsibilities



Apply effective crisis management tools and techniques for when an organization is under pressure



Develop an effective stakeholder management plan for use in a crisis



Identify measures that would improve their organizations' crisis management capabilities



Prerequisites:

None

Course Materials:

Attendees will receive a course manual with presentation slides and reference materials.

Technical Requirements:

For eBooks:

Internet for downloading the eBook

Laptop, tablet, Smartphone, eReader (No Kindle)

Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)

eBook download and activation instructions

Agenda:

Module One: Crisis


Internal Risks

External Risks

Aggression

Violence

Case Study

Module One: Review Questions


Module Two: Workplace Violence


Threats

Damage

Psychological Acts

Physical Acts

Case Study

Module Two: Review Questions


Module Three: Myths


Violence Just Happens

It Is Uncommon

Problems Will Solve Themselves

It Is Not Possible to Prevent Violence

Case Study

Module Three: Review Questions


Module Four: Escalation


Threats

Stalking and Bullying

Injury

Death

Case Study

Module Four: Review Questions


Module Five: Concerning Behaviors


Disruptive

Emotional Abuse

Causes Anxiety

Examples of Behavior

Case Study

Module Five: Review Questions


Module Six: Domestic Violence Indicators


Disruptive Calls

Poor Concentration

Bruising

Absences

Case Study

Module Six: Review Questions


Module Seven: Triggers of Workplace Violence


Reprimands and Terminations

Financial Strain

Loss of Loved One

Perceived Slights

Case Study

Module Seven: Review Questions


Module Eight: Conflict Dangers


Triggers

Action Point

Flashpoint

Identify

Case Study

Module Eight: Review Questions


Module Nine: Response


Note Areas of Concern

Discuss It

Report It

Report Extreme Cases to HR/Tip Line

Case Study

Module Nine: Review Questions


Module Ten: Strategies


Policies

Programs

Emergency Procedures

Train Employees

Case Study

Module Ten: Review Questions


Module Eleven: Wrapping Up


Words from the Wise

Review of Parking Lot

Lessons Learned

Completion of Action Plans and Evaluations
Ticket Information Ticket Price
Early bird registration AUD 595
Standard registration AUD 795



You may also like the following events from Mangates:

Map Melbourne, Australia
Event details from Report a problem

Are you going to this event?

Tickets from AUD 595 to 795 on eventbrite.se
Advertisement
Featured Events
Shared Christmas Party at Melbourne Zoo Thu Dec 19 2019 at 06:30 pm