2026 Spring happy cute mart

Skip the line AND get exclusive merch! Tickets will go on sale late April/early May. Please follow us on Instagram for live updates

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FAQs

How do I enter the show as a VIP?
Timed entry begins at every hour. You may only enter the show when your ticketed time starts (or after, just not before), and you may re-enter throughout the day (until 4 PM). Go to the south entrance of the Thornhill Community Centre (7755 Bayview Ave) and check in with a team member. All VIP ticket holders are guaranteed entry at your time slot so you do not need to line up! You must have your ticket ready at the door (on paper or on your phone) so we can scan the QR code quickly to get you inside.

Children ages 12 and under do not require a VIP ticket to enter as long as they are accompanied by an adult with a VIP ticket. (However, if the child/children would like their own exclusive merch, each child will require a separate ticket).

Can I change the entry time on my purchased tickets?
No. We have allotted a specific amount of VIP tickets per time slot to abide by the venue’s maximum capacity policy, and to ensure we are adhering to the fire codes from the City of Markham’s by-laws. We also have to be fair to the attendees that are guaranteed entry for their time slot, and we have to avoid overcrowding with the general admission line as well.

You may only enter at the start of your time slot or after, but NOT before.

Is it possible to line up for a swag bag if I’m a VIP?
Yes! If you’d like a swag bag, you must be one of the first 50 people (ages 10+) in our general admission line before 9:45 AM. Once you’ve been given a swag bag, you can go to the VIP entrance and wait for your entry time, or come back at your entry time.

I bought multiple VIP tickets, are they transferable?
As long as each individual has a ticket, each unique QR code can be scanned for entry (per person). There are no pass-backs and each ticket is one-time use.

Further Details:
- Limited tickets are available per time slot to ensure a comfortable shopping experience
- VIP ticket holders must check in with a staff member at the entrance to scan your QR code
- Please bring your ticket with you, we will not have any access to your tickets and receipts!
- You must collect ALL of your VIP items by 4 PM on the event day. We will not be shipping or holding onto any unclaimed orders. Anything that has not been picked up when the event is over will be donated to the volunteers.
- NO REFUNDS. ALL SALES ARE FINAL.

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