# Event Details - **Event Name**: Sales Skills: Handling Customers Effectively - **Event Start and End Date**: Thu, 21 May, 2026 at 08:00 am – Thu, 21 May, 2026 at 05:00 pm (+08:00) - **Event Description**: Improve your sales by enhancing your selling skills by learning techniques, theories, and strategies in convincing the customer to buy.About this EventThrough practical discussions, role-plays, and case scenarios, participants will learn how to approach sales conversations with confidence, uncover customer needs through probing, and present solutions that align with customer objectives. The program also focuses on handling objections professionally and applying sales strategies that improve conversion and customer relationships.ObjectivesBy the end of the program, participants will be able to:• Understand the fundamentals of sales and the role of mindset in achieving sales success• Identify different types of buyers and their motivations when making purchasing decisions• Apply effective probing and listening techniques to uncover customer needs• Present products and services using consultative selling approaches• Utilize structured sales tools such as FAB and UPB models• Adapt sales communication across face-to-face, phone, and digital platforms• Handle objections confidently and move conversations toward successful closingWho the Program is ForThis program is designed for:• Sales representatives and account managers• Customer service personnel involved in selling or cross-selling• Marketing or business development professionals who interact with clients• Entrepreneurs and professionals who want to improve their persuasive communication and selling skillsThe training is suitable for both new sales professionals who need to build foundational skills and experienced representatives who want to refine their sales techniques.MethodologiesThe program uses interactive discussions, case studies, and structured role-plays to allow participants to practice sales conversations in realistic scenarios.Facilitator feedback, group reflection, and guided exercises help participants refine their probing, persuasion, and objection-handling skills for real workplace application.VENUEMpower Training Center222 Vivaldi Residences, EDSA cor Aurora Blvd.., Cubao, Quezon CityBring own laptopINCLUSIONSFor onsite:printed handoutprinted certificatesnacks (AM and PM)lunch (fastfood)candies and coffeeWIFI accessFor via Zoom:PDF handoutPDF certificateOutline​1. Sales OverviewWhy Selling is Important to the Business and to YouAcquiring the Sales MindsetIdentifying Types of Buyers/Customers2. The Six Buying MotivesIdentifying the Customer’s Buying ObjectiveCreating Spiels or Responses regarding the Customer’s Buying Objective3. Techniques of an Excellent Sales RepresentativePreparationProbingActive Listening / Awareness of Customer’s NeedsBe a Consultant: Presenting your ProductBuilding RapportAssuming the SalesClosing the Sale4. Essential Sales ToolsThe FAB Sales ModelThe UPB Sales ModelOther Sales TechniquesWhat Not to Do in SellingUpselling your Products​5. Applying Sales Techniques in Different MediaCreating Your Persuading SpielSelling Face-to-FaceSelling via Online Media (Chat, Email, etc.)Selling via Phone Conversation6. Handling ObjectionsCommon Types of ObjectionsStrategies towards ObjectionsCreating Rebuttals towards Objection - **Event URL**: https://allevents.in/mandaluyong-city/sales-skills-handling-customers-effectively/100001984552745685 - **Event Categories**: business, workshops - **Interested Audience**: - total_interested_count: 0 ## Ticket Details - **Ticket Price Range**: min: 1099, max: 2599, currency: PHP ## Event venue details - **city**: Mandaluyong City - **state**: MM - **country**: Philippines - **location**: Mpower Learning Manila - **lat**: 14.6210878 - **long**: 121.0505905 - **full address**: Mpower Learning Manila, 222 Vivaldi Residences, 628 EDSA c.or Aurora Blvd, Mandaluyong City, Philippines ## Event gallery - **Alt text**: Sales Skills: Handling Customers Effectively - **Image URL**: https://cdn-az.allevents.in/events3/banners/e15b0d19292ce887308cc92516c258bb3b0614c04af1c19ef834e414ba9f8632-rimg-w1200-h669-dcdc8d49-gmir.jpg?v=1772733876 ## FAQs - **Q**: When and where is Sales Skills: Handling Customers Effectively being held? - **A:** Sales Skills: Handling Customers Effectively takes place on Thu, 21 May, 2026 at 08:00 am to Thu, 21 May, 2026 at 05:00 pm at Mpower Learning Manila, 222 Vivaldi Residences, 628 EDSA c.or Aurora Blvd, Mandaluyong City, Philippines. - **Q**: How much do tickets cost for Sales Skills: Handling Customers Effectively? - **A:** Ticket prices for Sales Skills: Handling Customers Effectively range from PHP 1,099 to PHP 2,599 depending on the ticket type. Here's a full breakdown of available ticket types:Ticket TypePriceAvailabilityJoin in CubaoPHP 2,599AvailableEarly Bird (Cubao)PHP 2,309 + PHP 110 feeAvailableJoin via ZoomPHP 1,999AvailableEarly Bird (via Zoom)PHP 1,889 + PHP 90 feeAvailableBundle for Two (via Zoom)PHP 1,099AvailableBundle for Two (join in Cubao)PHP 1,799Available - **Q**: Who is organizing Sales Skills: Handling Customers Effectively? - **A:** Sales Skills: Handling Customers Effectively is organized by Insights Training. - **Q**: Who is this event for? Is it right for me? - **A:** Sales Skills: Handling Customers Effectively is ideal for learners, working professionals, and skill-builders looking to gain hands-on knowledge and practical expertise in a focused, interactive setting. Whether you're a first-time attendee or a longtime enthusiast in Mandaluyong City, this event is thoughtfully curated to deliver a standout experience worth every moment. 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