# Event Details

- **Event Name**: Hotel and Resort Operations and Management
- **Event Start and End Date**: Wed, 17 Dec, 2025 at 09:00 am – Wed, 17 Dec, 2025 at 04:00 pm
- **Event Description**: Hotel and Resort Operations and Management

About the Seminar

Overview

This is a highly instructive short course on the basics of operating a hotel or resort type business. It is an excellent introduction for those new to the business. However, even those with years of experience would find the seminar as a great refresher. A lot of vital topics are to be discussed, from handling reservations and front office management, to housekeeping and marketing.

Key Topics

I. Reservation

II. Front Office

a. Reception
b. Airport Representative
c. Registration
d. Room rates
e. Types of guest rooms
f. Auditing of daily transactions
g. Guest accounts
h. Reservations and cancellations
i. Other guest services
j. Check-outs
k. Rejection of accommodation

III. Housekeeping

a. Area cleaning
b. Guest rooms and suites
c. Cleaning supplies
d. Linen control
e. Sanitation and safety

IV. Staffing Requirements (Manager, Supervisors, Chambermaids, Room Attendants, Linen and Laundry Staffs, Area Cleaners, etc.)

V. Other Services (Laundry, Valet, Baby-Sitting)

VI. Graveyard Shift Operations

VII. Purchasing and Inventory of Supplies

VIII. Controls

IX. Food and Beverage

X. Sales and Marketing

XI. Repairs and Maintenance

XII. The Butler Concept

XIII. Situations / Cases (Fire, Earthquake, Brawling, Public Disturbance, Noise, etc.)

To register, please call or text: Tel.  (02) 8727.88.60 / (02) 8727.56.28  / Mobile Numbers: Globe: 0915.205.0133 / Smart: 0908.342.3162 / Sun: 0933.584.7266 / Globe: 0926.622.0768 / Globe: 0915.900.9294, or PM us the following details so we can better assist you:

NAME: 
SEMINAR TOPIC:
DATE:
MOBILE NUMBER:
- **Event URL**: https://allevents.in/mandaluyong-city/hotel-and-resort-operations-and-management/200029138567511
- **Event Categories**: workshops
- **Interested Audience**: 
  - total_interested_count: 31

## Ticket Details

- **Ticket URL**: http://www.businesscoachphil.com/?utm_source=AllEvents.in&utm_medium=event-discovery-platform&utm_campaign=mandaluyong+city-events

## Event venue details

- **city**: Mandaluyong City
- **state**: MM
- **country**: Philippines
- **location**: Business Coach Philippines
- **lat**: 14.6046
- **long**: 121.0533
- **full address**: Business Coach Philippines, Annapolis 31, 1503 San Juan, Philippines, Mandaluyong City

## Event Organizer details

- **affiliate_id**: 2
- **organizer**: Business Coach Philippines (https://allevents.in/org/business-coach-philippines/25960744)

## Event gallery

- **Alt text**: banner
  - **Image URL**: https://cdn-az.allevents.in/events9/banners/8839ba7b09b2a093d67b37bea662e9c508956ba71bfa5e92e8c7744a752c10cc-rimg-w1200-h627-dc011e5f-gmir?v=1764821639
- **Alt text**: thumbnail
  - **Image URL**: https://cdn-az.allevents.in/events9/banners/97b618e03f138d41a4dec58a84848b745eca48993add8171d09c9c0fcf44c32f-rimg-w300-h300-dcffffff-gmir?v=1764821639

## FAQs

- **Q**: When is the event happening?
  - **A:** Wed, 17 Dec, 2025 at 09:00 am
- **Q**: Where is the event happening?
  - **A:** Business Coach Philippines, Annapolis 31, 1503 San Juan, Philippines, Mandaluyong City
- **Q**: Who is organizing the event?
  - **A:** Business Coach Philippines
- **Q**: What type of event is this?
  - **A:** workshops
- **Q**: Where can I find ticket details about Hotel and Resort Operations and Management ?
  - **A:** You can find ticket details about this event on AllEvents.

## Structured Data (JSON-LD)

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