# Event Details - **Event Name**: Effective Business Communication - **Event Start and End Date**: Thu, 18 Jun, 2026 at 08:00 am – Fri, 19 Jun, 2026 at 05:00 pm (+08:00) - **Event Description**: From proper behavior in oral comms to technical writing skills, provide participants with the skills to communication effectively.About this EventBusiness Communication​(Written and Oral Skills)This training aims to provide important considerations when writing email, business letters, and communicating in the workplace. From proper behavior in oral communications to technical writing skills, this module aims to provide participants with the skills to communicate professionally in different forms.INCLUSIONSFor onsite:printed handoutprinted certificatefastfood lunchAM and PM snackscandies and coffeeWIFI accessFor via Zoom:PDF handoutPDF certificateWhere in Cubao:Mpower Learning Manila222 Vivaldi Residences, 628 EDSA cor Aurora Blvd., Cubao, Quezon CityEffective communication is a critical workplace skill that directly impacts productivity, customer satisfaction, and professional credibility. This course focuses on strengthening both written and oral communication by addressing common grammar issues, improving clarity and tone, and applying a customer-centric mindset across emails, conversations, and presentations. Participants will develop the ability to communicate clearly, professionally, and confidently—especially in high-stakes or challenging situations.ObjectivesBy the end of this course, participants will be able to:Identify the elements of effective communication and recognize common barriers in the workplaceApply correct grammar, professional word choice, and appropriate tone in written communicationWrite clear, concise, and customer-focused emails for various business scenariosObserve proper email etiquette and standard business writing formatsCommunicate confidently and professionally in face-to-face, phone, and meeting settingsHandle communication challenges such as conflict, feedback, and pressure situations effectivelyWho This Course Is ForProfessionals who regularly write emails, letters, and reportsCustomer service, sales, admin, HR, and operations staffSupervisors and managers who communicate instructions and feedbackEmployees who want to improve clarity, professionalism, and confidence in communicationMethodologies:Interactive discussions and hands-on exercises using realistic workplace scenarios, emails, and conversation cases to reinforce practical application.Workshops and role-playing activities that allow participants to practice written and oral communication techniques with guided feedback.OutlineI. Introduction: Importance of Proper CommunicationIdentifying Characteristics of Effective CommunicationIdentifying Barriers to CommunicationIdentifying Effects of MiscommunicationII. Grammar Review: The Most Common ErrorsSubject-Verb AgreementActive vs Passive VoiceCommon Grammar Mistakes in EmailsMaintaining Professional Choice of WordsIII. Customer-Centric Approach in CommunicationPoliteness in WritingExpressing ApologiesCustomer Service in WritingApplying General Customer Service Concepts in WritingExpressing Negative Answers PositivelyIV. Aspects of Email WritingContents: Writing Concisely and Coherently for Your Target AudienceFormat and Tone of WritingConstructing Complete and Effective EmailsConveying Messages AccuratelyWriting Instructions EffectivelyEmail StructuresV. Email Writing and Etiquette WorkshopEmails and Email EtiquetteBusiness Letters TipsProposal/Sales Emails / LettersApology Emails / LettersInvitation Emails / LettersVI. Aspects of Oral CommunicationHandling Face-to-Face ConversationsTone, Volume, and PaceBody LanguageHandling Phone ConversationsCustomer-Centric Phone Call FlowActive Listening and Correct ProbingVII. Oral Communication Challenges WorkshopGiving Effective FeedbackBuilding RapportAssertiveness TechniquesPresenting to an Audience - **Event URL**: https://allevents.in/mandaluyong-city/effective-business-communication/100001988409477273 - **Event Categories**: workshops, meetups - **Interested Audience**: - total_interested_count: 0 - **Event Highlights**: - Duration: 9 hours - Location: Mpower Learning Manila - Languages: English ## Ticket Details - **Ticket Price Range**: min: 4408.53, max: 5983.38, currency: PHP ## Event venue details - **city**: Mandaluyong City - **state**: MM - **country**: Philippines - **location**: Mpower Learning Manila - **lat**: 14.6210878 - **long**: 121.0505905 - **full address**: Mpower Learning Manila, 222 Vivaldi Residences, 628 EDSA c.or Aurora Blvd, Mandaluyong City, Philippines ## Event gallery - **Alt text**: Effective Business Communication - **Image URL**: https://cdn-az.allevents.in/events1/banners/a1e8568c89df3e7e9670948245dd6123168572027930e0029b5235d1d02a317d-rimg-w1200-h672-dc06d9d3-gmir.jpg?v=1777559409 ## FAQs - **Q**: When and where is Effective Business Communication being held? - **A:** Effective Business Communication takes place on Thu, 18 Jun, 2026 at 08:00 am to Fri, 19 Jun, 2026 at 05:00 pm at Mpower Learning Manila, 222 Vivaldi Residences, 628 EDSA c.or Aurora Blvd, Mandaluyong City, Philippines. - **Q**: Who is organizing Effective Business Communication? - **A:** Effective Business Communication is organized by Mpower Learning Manila. - **Q**: Who is this event for? Is it right for me? - **A:** Effective Business Communication is ideal for curious learners, students, and skill-builders looking to gain hands-on knowledge and practical expertise in a focused, interactive setting. Whether you're a first-time attendee or a longtime enthusiast in Mandaluyong City, this event is thoughtfully curated to deliver a standout experience worth every moment. 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