# Event Details - **Event Name**: MaxContact Customer Event - Manchester - **Event Start and End Date**: Thu, 01 Oct, 2026 at 10:00 am – Thu, 01 Oct, 2026 at 04:30 pm (+01:00) - **Event Description**: Join us in Manchester for a day built around one thing: helping you get more value from your MaxContact platform.About this EventWe’ll bring together the latest product updates, practical platform insights and expert perspectives on the challenges facing contact centres today.We’ll kick things off at 10:00am with a welcome from Ben Booth, CEO of MaxContact, before our product team takes you through the latest updates and ways to get more from your setup, including reporting and analytics, contact strategies, workflows, triggers and CRM-led approaches.We’ll also be unveiling Auto QA at Scale, giving you a first look at what’s coming next.Alongside our product sessions, you’ll hear from external industry experts on the issues shaping the contact centre landscape and have the opportunity to share ideas and experiences with fellow MaxContact customers.In the afternoon, we’ll tackle the challenges we’re hearing from you every day:Connect Rate ChallengeHow can you tackle declining connect rates in outbound contact and make every opportunity count?AI OverwhelmWhere should you start with AI? We’ll cut through the noise, tackle common myths and explore where AI can genuinely add value.Agent Performance, Retention & SupportFrom coaching and performance to retention and turnover, explore practical ways to support your agents and get the best from your teams.Daytime sessions finish at 4:30pm, with lunch and refreshments provided throughout the day.Then it’s time to continue the conversation at Chotto Matte, where we’ll be joined by fellow customers and the MaxContact team for food, drinks and Manchester skyline views. We’ll be there until around 8:00pm.Register by 15th September to secure your place.Questions? Email ffion.colton@maxcontact.com - **Event URL**: https://allevents.in/manchester/maxcontact-customer-event-manchester/100001997834944098 - **Event Categories**: contests, food-drinks - **Interested Audience**: - total_interested_count: 0 - **Event Highlights**: - Duration: 6 hours 30 minutes - Location: The Edwardian Manchester Hotel - Languages: English ## Ticket Details - **Ticket Price Range**: min: 0, max: 0, currency: GBP ## Event venue details - **city**: Manchester - **state**: EN - **country**: United Kingdom - **location**: The Edwardian Manchester Hotel - **lat**: 53.47771239999999 - **long**: -2.2472234 - **full address**: The Edwardian Manchester Hotel, Peter Street, Manchester, United Kingdom ## Event gallery - **Alt text**: MaxContact Customer Event - Manchester - **Image URL**: https://cdn-az.allevents.in/events6/banners/a9a6a5b3d774d1319796f3881bd666fa0f14d32c81c14abe9853341d7f292052-rimg-w1200-h600-dc380838-gmir.jpg?v=1787078241 ## FAQs - **Q**: When and where is MaxContact Customer Event - Manchester being held? - **A:** MaxContact Customer Event - Manchester takes place on Thu, 01 Oct, 2026 at 10:00 am to Thu, 01 Oct, 2026 at 04:30 pm at The Edwardian Manchester Hotel, Peter Street, Manchester, United Kingdom. - **Q**: Who is organizing MaxContact Customer Event - Manchester? - **A:** MaxContact Customer Event - Manchester is organized by MaxContact. - **Q**: Who is this event for? Is it right for me? - **A:** MaxContact Customer Event - Manchester is ideal for professionals, entrepreneurs, startup founders, and networking enthusiasts eager to grow their connections. Whether you're a first-time attendee or a longtime enthusiast in Manchester, this event is thoughtfully curated to deliver a standout experience worth every moment. 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