

# Event Details

- **Event Name**: Agentic AI + Humans: The New Agent Experience and Workforce Reality
- **Event Start and End Date**: Tue, 24 Mar, 2026 at 05:30 pm – Tue, 24 Mar, 2026 at 08:00 pm
- **Event Description**: Dive into how AI and humans team up to reshape the future of work and agent experiences like never before.About this EventAgentic AI is redefining modern service—but the hardest part isn’t automation. It’s the operating model. Join us for an executive roundtable on how leading enterprises are shifting volume to automation, improving containment, and enabling seamless AI-to-human handoffs.As contact volumes rise, AI consumption costs increase, and governance pressures intensify, service leaders are being asked to deliver measurable outcomes—without compromising CX or inflating cost-per-interaction. The real question is no longer “Should we deploy AI?” It’s: How should humans and AI operate together in modern service—at scale?You’ll leave with practical insights, peer perspective, and a clearer blueprint for human + AI collaboration in the agentic era.What We’ll UnpackWhat’s changing fastest in modern service:AI-first routingSmarter, scalable self-serviceMessaging-led engagementWorkforce models built for human + AI collaborationWe’ll explore practical patterns for:Shifting volume to automation without harming CXImproving containment while protecting high-value journeysOrchestrating seamless AI-to-human handoffsMeasuring real impact across AHT, CSAT, cost-to-serve, and agent experienceYou’ll hear how leading teams design service environments where automation and humans operate as one system — not competing layersWho Should AttendThis is an invitation-only gathering designed specifically for Enterprise Leaders (VP, C-Level, Heads of Digital, AI, CX, EX, Operations) who:Operate high-volume voice and messaging environmentsOversee contact center performance and workforce strategyAre evaluating agentic AI and automationAre responsible for CX transformation outcomesRequire measurable impact — not experimentationAgenda?: 05:30 PMRegistration &amp; Light Refreshments?: 06:00 PMThe Agentic AI Landscape (Aether Global)Host: Tom Tokita ?: 06:20 PMThe Customer Experience Engine &amp; The Coexistence Architecture (LivePerson)Host: Kevin Wordon?: 07:05 PMFireside Chat with Globe Telecom &amp; LivePersonHost: John Sabino?: 07:25 PMInteractive Q&amp;A?: 07:45 PMPrivate Networking &amp; Drinks
- **Event URL**: https://allevents.in/makati-city/agentic-ai-humans-the-new-agent-experience-and-workforce-reality/100001984861096972
- **Event Categories**: 
- **Interested Audience**: 
  - total_interested_count: 0

## Ticket Details

- **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Fagentic-ai-humans-the-new-agent-experience-and-workforce-reality-tickets-1984861096972
- **Ticket Price Range**: min: 0, max: 0, currency: USD

## Event venue details

- **city**: Makati City
- **state**: MM
- **country**: Philippines
- **location**: Dillingers 1903 Steak and Brew
- **lat**: 14.5519193
- **long**: 121.021418
- **full address**: Dillingers 1903 Steak and Brew, 3rd floor Greenbelt 3, Makati City, Philippines

## Event Organizer details

- **affiliate_id**: 10
- **organizer**: Aether Global (https://allevents.in/org/aether-global/26982806)

## Event gallery

- **Alt text**: banner
  - **Image URL**: https://dyn-image.allevents.in/generate-image?v=4&title=Agentic+AI+%2B+Humans%3A+The+New+Agent+Experience+and+Workforce+Reality&date=Tue%2C+24+Mar%2C+2026+at+05%3A30+pm&bg=3
- **Alt text**: thumbnail
  - **Image URL**: https://cdn-az.allevents.in/banners/uploads/default_thumb_square.png

## FAQs

- **Q**: When is the event happening?
  - **A:** Tue, 24 Mar, 2026 at 05:30 pm
- **Q**: Where is the event happening?
  - **A:** Dillingers 1903 Steak and Brew, 3rd floor Greenbelt 3, Makati City, Philippines
- **Q**: What is the ticket price?
  - **A:** starting from 0 up to 0 USD
- **Q**: Who is organizing the event?
  - **A:** Aether Global
- **Q**: What type of event is this?
- **Q**: Where can I find ticket details about Agentic AI + Humans: The New Agent Experience and Workforce Reality ?
  - **A:** You can find ticket details about this event on AllEvents.

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