This two-day Personal Development training programme, is designed for professionals to extend and deepen their knowledge of how to get the best from themselves and other people.

On this course you will learn why it is important to set specific goals and how you can achieve them. You will develop your communication skills and learn how to gain the co-operation of other people.

This course will also show you how to make the right decisions, as well as how to prioritise and delegate tasks. We will also give you the techniques and confidence to handle difficult situations and solve problems.

The course will show you how to handle difficult conversations and resolve issues with people you find problematic.

We will teach you how to be less fearful and anxious, replacing worry with more confidence and optimism.

This Personal Development course will both improve your skills and inspire you to a better future. You will learn practical techniques which you can put into practice immediately on your return to work.

This course qualifies for 12 CPD training hours, plus additional hours in independent post-course learning.

Personal Development Training Course Overview

• How do you get the best from yourself and others?
• Develop the six key personal development skills
• The need to develop goal focus
• Communicating accurately
• The need to distinguish the critic from the cynic
• Putting forward your most important ideas
• Effectively handling difficult people
• Using objective language
• The importance of preparing your message in advance
• How to separate genuine reasons from excuses
• When you should compromise and when not to
• Time management training
• Understanding 'deadline pressure' and 'valuable work'
• The difference between being 'busy' and being 'productive'
• Prioritising work correctly
• Handling interruptions from people, emails etc
• Proper delegation and correct prioritisation
• How the 80/20 principle is applied to time management
• Positive mental attitude effects results
• The EDISON success formula
• Why 'critical feedback' is so valuable
• How to turn negative situations into positive ones
• Personal action plan

"I found the most beneficial parts of this course were, different methods of decision making, prioritisation. References to studies, personal situations to help understand terms/methods. The presentation was really informative and knowledgeable. Good use of diagrams to explain methods/processes. Adaptable to other course members work situations and how to deal with their problems." Delegate from Wireless CCTV