OPEX 2025: 8th Annual Operational Excellence & Business Improvement Conference

Optimise New Tech, AI Innovation, People-Centric Cultures & Change Management For Engaging, Efficient & Embedded Operational Excellence. Fresh Industry-Led Insights & Practical Updates To Embrace Evolving Methodologies & Sustain Long-Term OPEX Success.

View the full agenda: https://opexcultureconference.com/view-the-programme

This flagship one-day conference brings together 35+ senior professionals from cross-sector industries to reveal new strategies and practical insights on driving long-term operational excellence. Whether you’re looking to harness AI, refine change management, or cultivate a people-centric culture, OPEX 2025 is where transformation takes centre stage.

📅 Date: 10th September 2025

📍 Location: Copthorne Tara Hotel Kensington, London

Meet Our Expert Speakers

Hear first-hand insights from senior leaders driving the future of operational excellence and business improvement across various sectors:

• Ben Sawyer – Head of Field Continuous Improvement, British Gas
• Jonathan Smith – Head of Continuous Improvement & Automation COO, Lloyds Banking Group
• Meritxell Mora Fuertes – Global Process Owner & Continuous Improvement Lead, Mundipharma
• Áine McGurk – Head of Continuous Improvement, Aer Lingus
• Alex Francis – Head of European Operations, Deliveroo
• Peter Van Der Heide – Senior Director Innovation Excellence, Philips
• Ravi Jay – Head of Agile Delivery, Jaguar Land Rover

Plus, hear from senior representatives from McDonald’s, Ralph Lauren, Primark, London Gatwick, and many more!

Why Attend?

• 35+ Senior Experts: Learn directly from industry leaders sharing real-world experiences and proven methodologies.
• Cross-Sector Insights: Gain knowledge from professionals in finance, utilities, transport, automotive, retail, pharma, and more.
• 4 Interactive Panels: Engage in live Q&A sessions and peer-led discussions.
• 2 Hours of Dedicated Networking: Build valuable connections with key professionals in operational excellence.
• Real-World AI & Automation Use Cases: Discover practical applications and immediate takeaways for business efficiency.
• Exclusive Panel Debate: Discuss the future of Operational Excellence beyond 2026.

Key Themes & Discussion Topics

• AI & Automation Adoption & Real-World Use Cases – Implement practical AI strategies that drive efficiency.
• Culture, Change & Wellbeing – Align business values and operational excellence strategies for lasting transformation.
• Seamless Change Management & Transformation – Overcome resistance and implement cutting-edge OPEX practices.
• Workforce Engagement & Relationship Building – Foster collaboration and commitment across all teams.
• Results-Driven Leadership – Lead with strategic, engaging, and clearly communicated OPEX initiatives.
• Data-Driven Efficiencies, Metrics & ROI – Optimise metrics and craft a results-focused narrative for success.
• Driving Excellence During Digital Transformation – Keep your workforce engaged through forward-thinking strategies.
• Winning Methodologies, Frameworks & New Strategies – Streamline and optimise operations with the latest approaches.
• Sustaining Process Excellence For Growth – Create a roadmap for continuous improvement in dynamic environments.
• The Future of OPEX & Overcoming Barriers – Explore upcoming trends and strategies for 2026 and beyond.

New for 2025!

- 36+ In-House Brand Directors Sharing Hard-Won Insights

- Latest AI & Automation Applications In Operational Excellence

- Cross-Sector Insights from Jaguar Land Rover, Tesco, London Gatwick, Network Rail, & More

- Brand-Facilitated Peer-To-Peer Breakout Sessions – Exchange ideas with like-minded professionals

BOOK NOW & SAVE £200 – Ticket Information – https://opexcultureconference.com/ticket-prices

Get Involved – Speak, Sponsor, or Exhibit!

Be part of the conversation shaping the future of operational excellence and business improvement. Opportunities are available to speak, sponsor, or exhibit at the OPEX Conference.

• Telephone: +44 (0)20 3479 2299
• Email: aW5mbyB8IG9wZXhjdWx0dXJlY29uZmVyZW5jZSAhIGNvbQ==

About us:

Global Insight Conferences organises high-impact business events designed to empower professionals with actionable strategies, innovative insights, and transformative networking opportunities. Find out more at www.globalinsightconferences.com.

For media inquiries, please contact:

Callin Brett Klopper

Email: Y2FsbGluIHwgZ2ljY29uZmVyZW5jZXMgISBjb20=

Phone: +44 (0)20 3479 2299

You may also like the following events from Global Insight Conferences:

• Next month, 4th June, 08:15 am, 9th Annual Proactive Food Safety Conference - Counter Risks, Protect Consumers in London
• Next month, 5th June, 08:15 am, The 8th Annual Pharma Omnichannel Excellence Conference in London
• Next month, 17th June, 08:15 am, 15th Annual Advanced Email Conference - Maximum Performance, Maximum Impact in London