# Event Details - **Event Name**: eCom Collab Club® (London) 6 May 2026 - **Event Start and End Date**: Wed, 06 May, 2026 at 08:00 am – Wed, 06 May, 2026 at 11:30 am (+01:00) - **Event Description**: Join the top UK eCom minds to unpack post-purchase retention, fix the last mile and turn one-time buyers into loyal, repeat customers.About this EventJoin us in London for the 2026 eCom Collab Club® series, co-hosted by Nathan Lomax from Quickfire Digital and a brand new mystery guest to be announced very, very soon! This time, we’re digging into what happens after the checkout – because the sale is never the finish line.With rising costs, rising expectations and customers who often ghost faster than a bad Hinge date, brands are being forced to rethink the post-purchase experience. From delivery to unboxing to what happens next, we’re getting into the messy middle of keeping customers engaged, happy and actually coming back.Across two no-BS panels we’ll break down what’s delighting customers, what’s quietly killing repeat revenue and how smart brands are turning fulfilment into a full-blown growth channel.Expect honest opinions, real examples, and strategies you can actually use...not just nod along to and forget by Friday.Why You Should AttendNo F***wittery. No Funnels. Just What Works.Two straight-talking panels on post-purchase experience, retention and last-mile performance. No theory. No sales decks. Just operators sharing what’s working (and what definitely isn’t).Your Delivery Experience Is Your Brand NowFrom shipping comms to returns to surprise-and-delight moments, we’ll unpack how brands are turning logistics into loyalty and where a lot are dropping the ball.Stop Leaking Customers After CheckoutYou paid to acquire them… now what? Learn how brands are keeping customers engaged post-purchase and turning first orders into infinite “take my money again” moments.Meet People Who Actually Get ItNo awkward small talk here. Just founders, operators and app providers swapping ideas, sharing scars and helping each other figure out what the hell works in the eCom world of 2026.Who Should Attend?This event is ideal for:DTC FoundersSick of spending a fortune to win customers only to never see them again? Learn how to keep them engaged and spending (without begging).eCommerce Managers & DirectorsOwn retention, CX or ops? This is your world. Get smarter on post-purchase journeys, last-mile chaos and where revenue is quietly leaking.Growth & Marketing LeadersIf your job doesn’t stop at checkout (spolier: it shouldn’t), come see how brands are driving repeat purchases without spamming “10% off” emails into oblivion.AgenciesTired of clients asking why retention sucks? Get a clearer view of what’s actually going wrong after the sale – and how to fix it.eCommerce Technology ProvidersSee where brands are really struggling post-purchase and where your tech can add value (not just become another dashboard nobody checks).Meet the SpeakersOn the roster so far:Elsa Gomez, Designer, Maker & Owner, Brass & BoldPeter Bollons, Head of eCommerce & Growth Marketing, Slick GorillaSteve Willicott, Co-Founder, Uncle Matt's HatsFaye Whitley, Founder, BeeviveJoseph Aubry, CEO, Loyoly.ioChris Forbes, Co-Founder, Cheeky PandaCarl Posadas, Commercial Growth Director, GlopalDescartes PeoplevoxLuke Howitt, Co-Founder, Supplied AgencyPlus more exciting DTC Brand founders to be announced very soon...What to ExpectA room full of operators focused on turning great customer experiences into repeat revenue.Open, practical conversations about what keeps customers engaged long after the checkout.Real-world insights from brands improving delivery, returns, and post-purchase journeys.A welcoming community where ideas flow freely and connections happen naturally.The TakeawayYou’ll leave with a clearer plan for keeping customers engaged after the sale and turning great experiences into repeat purchases. From improving the last mile to creating memorable post-purchase moments, expect practical ideas you can put into action straight away… Plus a few valuable new connections along the way.Agenda🕑: 08:00 AM - 08:45 AMMeet & Greet (casual networking over coffee and breakfast snacks)🕑: 08:45 AM - 09:00 AMWelcome and Industry News🕑: 09:00 AM - 09:45 AMPanel 1: Head of eCommerce & Marketing🕑: 09:45 AM - 10:30 AMSpeed Networking🕑: 10:30 AM - 11:15 AMPanel 2: Boosting AOV🕑: 11:15 AM - 11:30 AM Speed Networking - **Event URL**: https://allevents.in/london/ecom-collab-club-london-6-may-2026/100001986633758049 - **Event Categories**: Art, Meetups - **Interested Audience**: - total_interested_count: 0 ## Ticket Details - **Ticket Price Range**: min: 0, max: 0, currency: GBP ## Event venue details - **city**: London - **state**: EN - **country**: United Kingdom - **location**: ODEON Luxe West End - **lat**: 51.50992159999999 - **long**: -0.1301796 - **full address**: ODEON Luxe West End, 38a Leicester Square, London, United Kingdom ## Event gallery - **Alt text**: eCom Collab Club® (London) 6 May 2026 - **Image URL**: https://cdn-az.allevents.in/events7/banners/fdea4e3b583611afb98778ced9168ca58787513eaf313b5fc3c51c80c8cf210d-rimg-w1200-h600-dc141646-gmir.jpg?v=1775825338 ## FAQs - **Q**: When and where is eCom Collab Club® (London) 6 May 2026 being held? - **A:** eCom Collab Club® (London) 6 May 2026 takes place on Wed, 06 May, 2026 at 08:00 am to Wed, 06 May, 2026 at 11:30 am at ODEON Luxe West End, 38a Leicester Square, London, United Kingdom. - **Q**: Who is organizing eCom Collab Club® (London) 6 May 2026? - **A:** eCom Collab Club® (London) 6 May 2026 is organized by eCom Collab Club. ## Structured Data (JSON-LD) ```json [ { "@context": "https://schema.org", "@type": "Event", "name": "eCom Collab Club® (London) 6 May 2026", "image": "https://cdn-az.allevents.in/events7/banners/fdea4e3b583611afb98778ced9168ca58787513eaf313b5fc3c51c80c8cf210d-rimg-w1200-h600-dc141646-gmir.jpg?v=1775825338", "startDate": "2026-05-06T08:00:00+01:00", "endDate": "2026-05-06T11:30:00+01:00", "url": "https://allevents.in/london/ecom-collab-club-london-6-may-2026/100001986633758049", "eventStatus": "https://schema.org/EventScheduled", "location": { "@type": "Place", "name": "ODEON Luxe West End", "address": { "@type": "PostalAddress", "streetAddress": "38a Leicester Square", "postalCode": "WC2H 7DX", "addressLocality": "London", "addressRegion": "EN", "addressCountry": "GB" }, "geo": { "@type": "GeoCoordinates", "latitude": "51.50992159999999", "longitude": "-0.1301796" } }, "eventAttendanceMode": "https://schema.org/OfflineEventAttendanceMode", "description": "Join the top UK eCom minds to unpack post-purchase retention, fix the last mile and turn one-time buyers into loyal, repeat customers.", "offers": [ { "@type": "AggregateOffer", "availability": "https://schema.org/InStock", "priceCurrency": "GBP", "availabilityStarts": "2026-04-10", "availabilityEnds": "2026-05-06T11:30:00+01:00", "validFrom": "2026-04-10", "lowPrice": "0.00", "highPrice": "0.00", "price": "0.00", "url": "https://allevents.in/london/ecom-collab-club-london-6-may-2026/100001986633758049" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "GBP", "availabilityStarts": "2026-04-10", "availabilityEnds": "", "validFrom": "2026-04-10", "url": "https://allevents.in/london/ecom-collab-club-london-6-may-2026/100001986633758049", "price": 0, "name": "Admit 1" } ], "organizer": [ { "@type": "Organization", "name": "eCom Collab Club", "url": "https://allevents.in/org/ecom-collab-club/19561720" } ] } ] ```