# Event Details

- **Event Name**: Beyond the Claim: Because Insurance has Feelings Too!
- **Event Start and End Date**: Fri, 25 Sep, 2026 at 09:00 am – Fri, 25 Sep, 2026 at 03:00 pm (-04:00)
- **Event Description**: Sensitivity TrainingAbout this EventBeyond the Claim: Because Insurance has Feelings Too!Sensitivity Training.(Yes Brokers... this event earns you 3 RIBO credit hours!)Get ready for a fun and engaging in-person event where we dig deep into the world of insurance like never before. It’s not just about policies and claims— Stephanie Beattie, CDR, brings to life the stories, the emotions, and the human side behind every insurance moment. Connect, learn, and laugh with fellow enthusiasts. Don’t miss out on this unique experience that puts heart and sensitivity into insurance!Your agenda for the day:9AM - Arrival, Registration, Networking, Lite Breakfast finger foods10AM - Sensitivity Training (3 RIBO Credit Hours)Understand the customers emotional state during their property losssDifference between sympathy & empathy, when to apply itProcessing losses and how clients respond differntly to the same situationApproach to manage customer expecations and angerEstablishing rapport in an authentic wayWorking with customers to ensure smooth claims handling.1PM - Lunch (no charge)Stay as long as you like for networking, collaborations, games (the kind where you get prizes!) and head into your weekend with a handfull of swag!** Sensitivity Training promotes an understanding of the customer regardless of the situation, and stresses how everyone can have an impact on and be sensitive to the insured while assisting with their claim. This training is focuses on the prinnacles of customer relationships and provides great value to the broker, insurer and contractor.
- **Event URL**: https://allevents.in/london/beyond-the-claim-because-insurance-has-feelings-too/100001999110758092
- **Event Categories**: fitness, Workshops
- **Interested Audience**: 
  - total_interested_count: 0

## Ticket Details

- **Ticket Price Range**: min: 0, max: 0, currency: CAD

## Event venue details

- **city**: London
- **state**: ON
- **country**: Canada
- **location**: 472 Newbold St
- **lat**: 42.9348956
- **long**: -81.2075289
- **full address**: 472 Newbold St, 472 Newbold Street, London, Canada

## Event gallery

- **Alt text**: Beyond the Claim: Because Insurance has Feelings Too!
  - **Image URL**: https://cdn-az.allevents.in/events10/banners/76e303cf161393b77fcae9533850b7c0dab3582f9eafbfbd994665fe0e78a444-rimg-w1200-h927-dcf8f8f8-gmir.jpg?v=1788297485

## FAQs

- **Q**: When and where is Beyond the Claim: Because Insurance has Feelings Too! being held?
  - **A:** Beyond the Claim: Because Insurance has Feelings Too! takes place on Fri, 25 Sep, 2026 at 09:00 am to Fri, 25 Sep, 2026 at 03:00 pm at 472 Newbold St, 472 Newbold Street, London, Canada.
- **Q**: Who is organizing Beyond the Claim: Because Insurance has Feelings Too!?
  - **A:** Beyond the Claim: Because Insurance has Feelings Too! is organized by First General London/Oxford, Waterloo Region.
- **Q**: Who is this event for? Is it right for me?
  - **A:** Beyond the Claim: Because Insurance has Feelings Too! is ideal for curious learners, students, and skill-builders looking to gain hands-on knowledge and practical expertise in a focused, interactive setting. Whether you're a first-time attendee or a longtime enthusiast in London, this event is thoughtfully curated to deliver a standout experience worth every moment. If Beyond the Claim: Because Insurance has Feelings Too! sounds like your kind of event, don't wait - spots fill up fast.

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