# Event Details

- **Event Name**: Advanced Customer Loyalty & Retention Conference 2026
- **Event Start and End Date**: Thu, 23 Apr, 2026 at 08:30 am – Thu, 23 Apr, 2026 at 09:30 am (+01:00)
- **Event Description**: The Advanced Customer Loyalty & Retention Conference 2026 brings together loyalty, CRM and customer experience leaders for a one-day, brand-led deep dive into next-level retention, intelligent personalisation and customer engagement strategy. Designed for practitioners building future-fit loyalty programmes, the agenda explores AI-powered personalisation, journey orchestration, omni-channel content excellence, customer data intelligence, trust governance, value perception, and lifetime loyalty growth.Now in its fourth year, the event features case study insights and market-leading examples from Matalan, Virgin Active, Openreach, Aviva, BBC Studios, TUI, Secret Escapes, Costa Coffee and more. With 20+ speakers, interactive panels, discussion-led delegate sessions and structured networking, delegates leave with new strategies, peer benchmarks and actionable tools to elevate customer lifetime value and embed loyalty at scale.Full agenda: https://customerloyaltyconference.com/view-the-programme Key Areas CoveredResponsible AI adoption & automationData intelligence, insight activation & precision targetingHyper-personalisation & lifecycle engagementOmni-channel content strategy & touchpoint excellenceAdvanced loyalty programme architectureSeamless customer journey design & friction removalTrust, ethics, privacy & responsible AI governanceROI measurement, leadership buy-in & accountabilityBenchmarking future loyalty models to 2027+Why AttendBuilt by loyalty leaders for loyalty leaders, the programme prioritises practical frameworks over theory — real case studies, real metrics, real outputs. Expect clarity on scaling personalisation, balancing automation with human touch, using data intelligently, and creating loyalty experiences that convert, retain and grow. One day, high impact, cross-sector and future-focused.ContactPhone: +44 (0)20 3479 2299Email: info@customerloyaltyconference.com Full agenda: customerloyaltyconference.com Group discounts availablePress & media: Callin Klopper – callin@gicconferences.com 
- **Event URL**: https://allevents.in/london/advanced-customer-loyalty-and-retention-conference-2026/80007483086674
- **Event Categories**: 
- **Interested Audience**: 
  - total_interested_count: 0

## Ticket Details


## Event venue details

- **city**: London
- **state**: EN
- **country**: United Kingdom
- **location**: London
- **lat**: 51.5072178
- **long**: -0.1275862
- **full address**: London, United Kingdom

## Event gallery

- **Alt text**: Advanced Customer Loyalty & Retention Conference 2026
  - **Image URL**: https://cdn2.allevents.in/thumbs/thumb696daedbdb036.jpg

## FAQs

- **Q**: When and where is Advanced Customer Loyalty & Retention Conference 2026 being held?
  - **A:** Advanced Customer Loyalty & Retention Conference 2026 takes place on Thu, 23 Apr, 2026 at 08:30 am to Thu, 23 Apr, 2026 at 09:30 am at London, United Kingdom.
- **Q**: Who is organizing Advanced Customer Loyalty & Retention Conference 2026?
  - **A:** Advanced Customer Loyalty & Retention Conference 2026 is organized by Global Insight Conferences.

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