# Event Details - **Event Name**: Conflict Management and De-escalation Workshop - **Event Start and End Date**: Tue, 23 Jun, 2026 at 09:30 am – Tue, 23 Jun, 2026 at 11:30 am - **Event Description**: This engaging and interactive workshop is designed to empower you with the techniques needed to de-escalate challenging situations.About this EventPlease note this training opportunity is exclusive to LeedsBID levy paying businesses and Leeds Business Crime Reduction Partnership members only.Gain the skills to defuse tension and handle challenging situations with confidence. This 2 hour training course uses real world scenarios, interactive group work and practical tools, ideal for those in retail, hospitality and public facing roles.Learn how to communicate effectively, assess risk and de‑escalate conflict, low level crime and anti social behaviour, promoting a positive and proactive approach to conflict management.By attending the course, you will learn to:Communicate Effectively: Use clear and assertive communication to resolve issues and prevent conflicts from escalating.Assess and Reduce Risks: Identify and mitigate risks in various conflict situations to ensure safety for yourself and others.De-Escalate Emotive Situations: Apply techniques to calm down tense and emotionally charged encounters.Follow Best Practices Post-Conflict: Understand the steps to take after a conflict to maintain a positive environment and prevent future issues.Stay Informed About Legal and Policy Matters: Gain knowledge of current UK laws and policies related to conflict management, specific to your role.Support and Encourage Good Practices: Foster a supportive and collaborative work environment, emphasising the importance of mutual support and effective teamwork.Please note this workshop is not targeted at security teams or door staff.If you would like more information regarding this course or if you are unsure whether you work for a levy paying business, please contact - **Event URL**: https://allevents.in/leeds/conflict-management-and-de-escalation-workshop/100001984777174959 - **Event Categories**: workshops - **Interested Audience**: - total_interested_count: 0 - **Event Highlights**: - Duration: 2 hours - Location: Scope Community Hub - Languages: English ## Ticket Details - **Ticket Price Range**: min: 0, max: 0, currency: GBP ## Event venue details - **city**: Leeds - **state**: EN - **country**: United Kingdom - **location**: Scope Community Hub - **lat**: 53.79330179999999 - **long**: -1.5398875 - **full address**: Scope Community Hub, Dock Street, Leeds, United Kingdom ## Event gallery - **Alt text**: Conflict Management and De-escalation Workshop - **Image URL**: https://cdn-az.allevents.in/events7/banners/be8e5355ab519848f3a9834d0029e8f66468fe2c685914c78da1b7bc62c2cf5b-rimg-w1200-h600-dc2c4295-gmir.jpg?v=1775735318 ## FAQs - **Q**: When and where is Conflict Management and De-escalation Workshop being held? - **A:** Conflict Management and De-escalation Workshop takes place on Tue, 23 Jun, 2026 at 09:30 am to Tue, 23 Jun, 2026 at 11:30 am at Scope Community Hub, Dock Street, Leeds, United Kingdom. - **Q**: Who is organizing Conflict Management and De-escalation Workshop? - **A:** Conflict Management and De-escalation Workshop is organized by The Engine Room @ LeedsBID. - **Q**: Who is this event for? Is it right for me? - **A:** Conflict Management and De-escalation Workshop is ideal for curious learners, students, and skill-builders looking to gain hands-on knowledge and practical expertise in a focused, interactive setting. Whether you're a first-time attendee or a longtime enthusiast in Leeds, this event is thoughtfully curated to deliver a standout experience worth every moment. 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