

# Event Details

- **Event Name**: Cross Cultural Customer Engagement Workshop 
- **Event Start and End Date**: Thu, 19 Feb, 2026 at 09:00 am – Thu, 19 Feb, 2026 at 04:00 pm
- **Event Description**: Did you know even the most skilled hospitality and tourism staff can struggle when serving guests from different cultures. What feels like “excellent service” in one culture can feel rude, intrusive, or distant in another. It’s not a lack of skill — it’s a gap in cultural understanding. This is where we come in. 

Our Cross Cultural Customer Engagement Workshop is designed to equip hospitality and tourism workforce to with intercultural skills that enable them read and understand cultural cues, adapt their service style, and deliver world-class, guest-centered experiences to anyone, from anywhere.
If you are in tourism and hospitality industry in Rwanda don't miss this workshop. 

Please share this with other people that you think might benefit from this workshop. 

Sign up today!

https://www.impactroute.org/impactrouteevents/crosscrossculturalcustomerengagement
- **Event URL**: https://allevents.in/kigali/cross-cultural-customer-engagement-workshop/200029688871816
- **Event Categories**: workshops
- **Interested Audience**: 
  - total_interested_count: 339

## Ticket Details

- **Ticket URL**: http://facebook.com/200029688871816?utm_source=AllEvents.in&utm_medium=event-discovery-platform&utm_campaign=kigali-events

## Event venue details

- **city**: Kigali
- **state**: KR
- **country**: Rwanda
- **location**: Hotel Chez Lando
- **lat**: -1.9593760616364
- **long**: 30.108035845364
- **full address**: Hotel Chez Lando, Kigali, Rwanda

## Event Organizer details

- **affiliate_id**: 2
- **organizer**: Impact Route (https://allevents.in/org/impact-route/13724973)

## Event gallery

- **Alt text**: banner
  - **Image URL**: https://cdn-az.allevents.in/events8/banners/6677fe7791df93743e4c075ab305974bd00629e893700827f08f85001dd5cc0c-rimg-w1200-h848-dcbac3d4-gmir?v=1771469955
- **Alt text**: thumbnail
  - **Image URL**: https://cdn-az.allevents.in/events8/banners/ed548a23375abdf756384ee33d7a6629be06d19d5c3badd7c6ebe1309f1378f7-rimg-w300-h300-dc68889e-gmir?v=1771469956

## FAQs

- **Q**: When is the event happening?
  - **A:** Thu, 19 Feb, 2026 at 09:00 am
- **Q**: Where is the event happening?
  - **A:** Hotel Chez Lando, Kigali, Rwanda
- **Q**: Who is organizing the event?
  - **A:** Impact Route
- **Q**: What type of event is this?
  - **A:** workshops
- **Q**: Where can I find ticket details about Cross Cultural Customer Engagement Workshop  ?
  - **A:** You can find ticket details about this event on AllEvents.

## Structured Data (JSON-LD)

```json
[
    {
        "@context": "https://schema.org",
        "@type": "Event",
        "name": "Cross Cultural Customer Engagement Workshop",
        "image": "https://cdn-az.allevents.in/events8/banners/6677fe7791df93743e4c075ab305974bd00629e893700827f08f85001dd5cc0c-rimg-w1200-h848-dcbac3d4-gmir?v=1771469955",
        "startDate": "2026-02-19",
        "endDate": "2026-02-19",
        "url": "https://allevents.in/kigali/cross-cultural-customer-engagement-workshop/200029688871816",
        "location": {
            "@type": "Place",
            "name": "Hotel Chez Lando",
            "address": {
                "@type": "PostalAddress",
                "name": "Hotel Chez Lando, Kigali, Rwanda",
                "addressLocality": "Kigali",
                "addressRegion": "KR",
                "addressCountry": "RW"
            },
            "geo": {
                "@type": "GeoCoordinates",
                "latitude": "-1.9593760616364",
                "longitude": "30.108035845364"
            }
        },
        "eventAttendanceMode": "https://schema.org/OfflineEventAttendanceMode",
        "description": "Did you know even the most skilled hospitality and tourism staff can struggle when serving guests from different cultures. What feels like “excellent service” in one culture can feel rude, intrusive, or distant in another. It’s not a lack of skill — it’s a gap in cultural understanding. This is wher",
        "organizer": [
            {
                "@type": "Organization",
                "name": "Impact Route",
                "url": "https://allevents.in/org/impact-route/13724973",
                "description": "We provide cultural orientation and cultural intelligence training in Rwanda to enable people to function across cultures.  "
            }
        ]
    }
]
```