We have all experience unresolved conflicts with our co-workers. Some situations are more strenuous than others & mainly because our desire to resolve them is not enough. If you took 3 seconds to ponder or if this took you back to one of your experiences; breakthrough & get equipped with practical conflict management techniques that can be applied from the very next day
•Types of conflicts in workplace and how it can manifest
•Effective tools and techniques to deal with difficult situations and people
•Conflict resolution techniques
Who Should Attend:
•Individual contributors; front line employees
•Internal customer leads from Administration, Customer Service, Finance, HR, Marketing, Sales & Supply Chain
•Small business operators and self-employed individuals
Zain Goplani is a management consultant and a behavioral trainer at Funverks Global.
With a mission to facilitate people in achieving their aspirations through action, Zain brings with him positivity and enthusiasm in the field of learning and development. His passion for trainings, has made him a well-recognized name for corporate conferences and events across Pakistan. His training sessions are like a roller-coaster ride; you’ll laugh, ponder, dance, meditate, reflect and play in the most perfect balance that Zain lives by.
Zain has trained people from diverse and multi-faceted backgrounds. Providing learning experiences at top notch academia, whilst reaching out to the underprivileged community of marginalized areas
Also designing and facilitating valuable interventions for renowned corporates such as; State Bank of Pakistan, Tameer Bank, Silk Bank, The First Micro-Finance Bank, S&P Global, House of Habib, Auvitronics, Master Motor Corporation, Toyota Indus Motors, TPL Holdings, Parazelsus, Nestle Pakistan, Mobilink Pakistan, Telenor Pakistan, EFU, British Council, USAID, Karachi United Football Foundation, Lakson Group of Companies, Gul Ahmed Apparel Division, Liberty Mills, Pakistan Institute of Management and Employers’ Federation of Pakistan.
Zain has been a face of many international conferences with facilitating learning sessions in India, Jordan, Thailand and UAE.
With significant experience under his belt, Zain has developed expertise in training diverse teams on specialized soft skills areas of Team Management, Career Coaching, Customer Service, Negotiation Skills, Professional Communication, Conflict Resolution, Attitude Management, Emotional Intelligence, Influencing Skills and Lateral Thinking.
Zain has completed his master’s in human resources management from La Trobe University - Australia. Living by the philosophy ‘Laugh till you cry, learn till you die’. Zain enjoys reading & watching movies He resides in Karachi and travels frequently for training and consulting projects.
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