

# Event Details

- **Event Name**: Next Generation CC & CX Best Practices Europe, Middle East & Africa
- **Event Start and End Date**: Mon, 01 Jun, 2026 at 08:00 am – Wed, 03 Jun, 2026 at 05:00 pm
- **Event Description**: This is the only event this year in the Europe, Middle East & Africa where the TOP 1% in the contact center industry meet to share their best practices. They will share with you how they deliver world-class CX, have the lowest attrition and highest employee engagement, how they use technology, including AI to offer alternative solutions and support their teams, what strategies they use to win more, do more, and why they are in the TOP 1% in the Europe, Middle East & Africa

Plus, there are NO SALES from any vendors …The presenters are 2026 award-winning centers in the largest global contact center & CX awards program in our industry.

Still unsure what's in it for you to attend? You will walk away with hundreds of ideas, have access to a network of the top industry award-winning professionals, can get Certified in Contact Center Best Practices and will be the superstar in your company as you share the knowledge and ideas you gained and take your center to the next level!!

PLUS the event is in Istanbul, Turkiye - a fantastic place to visit!
- **Event URL**: https://allevents.in/istanbul/next-generation-cc-and-cx-best-practices-europe-middle-east-and-africa/200030081569737
- **Event Categories**: Workshops
- **Interested Audience**: 
  - total_interested_count: 8

## Ticket Details


## Event venue details

- **city**: Istanbul
- **state**: IB
- **country**: Turkey
- **location**: İstanbul Turkey
- **lat**: 41.007561064233
- **long**: 28.97881842383
- **full address**: İstanbul Turkey, İstanbul City,Istanbul, Turkey

## Event gallery

- **Alt text**: Next Generation CC &amp; CX Best Practices Europe, Middle East &amp; Africa
  - **Image URL**: https://cdn-az.allevents.in/events7/banners/d32b877fbf746930092803a63f460a8020332612b6b38969dc8421e6e3abe984-rimg-w1200-h800-dc181a07-gmir?v=1779964198

## FAQs

- **Q**: When and where is Next Generation CC & CX Best Practices Europe, Middle East & Africa being held?
  - **A:** Next Generation CC & CX Best Practices Europe, Middle East & Africa takes place on Mon, 01 Jun, 2026 at 08:00 am to Wed, 03 Jun, 2026 at 05:00 pm at İstanbul Turkey, İstanbul City,Istanbul, Turkey.
- **Q**: Who is organizing Next Generation CC & CX Best Practices Europe, Middle East & Africa?
  - **A:** Next Generation CC & CX Best Practices Europe, Middle East & Africa is organized by ContactCenterWorld.com.
- **Q**: Who is this event for? Is it right for me?
  - **A:** Next Generation CC & CX Best Practices Europe, Middle East & Africa is ideal for professionals, entrepreneurs, startup founders, and networking enthusiasts eager to grow their connections. Whether you're a first-time attendee or a longtime enthusiast in Istanbul, this event is thoughtfully curated to deliver a standout experience worth every moment. If Next Generation CC & CX Best Practices Europe, Middle East & Africa sounds like your kind of event, don't wait - spots fill up fast.

## Structured Data (JSON-LD)

```json
[
    {
        "@context": "https://schema.org",
        "@type": "Event",
        "name": "Next Generation CC &amp; CX Best Practices Europe, Middle East &amp; Africa",
        "image": "https://cdn-az.allevents.in/events7/banners/d32b877fbf746930092803a63f460a8020332612b6b38969dc8421e6e3abe984-rimg-w1200-h800-dc181a07-gmir?v=1779964198",
        "startDate": "2026-06-01",
        "endDate": "2026-06-03",
        "url": "https://allevents.in/istanbul/next-generation-cc-and-cx-best-practices-europe-middle-east-and-africa/200030081569737",
        "location": {
            "@type": "Place",
            "name": "İstanbul Turkey",
            "address": {
                "@type": "PostalAddress",
                "streetAddress": "İstanbul City,Istanbul, Turkey",
                "addressLocality": "Istanbul",
                "addressRegion": "IB",
                "addressCountry": "TR"
            },
            "geo": {
                "@type": "GeoCoordinates",
                "latitude": "41.007561064233",
                "longitude": "28.97881842383"
            }
        },
        "eventAttendanceMode": "https://schema.org/OfflineEventAttendanceMode",
        "description": "This is the only event this year in the Europe, Middle East & Africa where the TOP 1% in the contact center industry meet to share their best practices. They will share with you how they deliver world-class CX, have the lowest attrition and highest employee engagement, how they use technology, inclu",
        "organizer": [
            {
                "@type": "Organization",
                "name": "ContactCenterWorld.com",
                "url": "https://allevents.in/org/contactcenterworldcom/6324281",
                "description": "ContactCenterWorld.com, Thunder Bay. 7,857 likes · 8 talking about this · 54 were here. ContactCenterWorld.com is the World's Largest Global Association..."
            }
        ]
    }
]
```