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Customer Centricity Reinvented: Insights via CX Mapping, AI & Analytics (GA)

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Customer Centricity Reinvented: Insights via CX Mapping, AI & Analytics (GA)


Messaging, marketing and customer intimacy are being dramatically enhanced via the use of AI, advanced analytics and “blockchain” efficiencies. This forum, led by CMO’ and AI/Analytic experts will examine the trends and implications for enterprise level customer centricity- investments, resources, costs and customer acquisition/retention.



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Map UCI Applied Innovation, 5141 California Ave, Irvine, United States
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