# Event Details

- **Event Name**: Delivering Exceptional Customer Service
- **Event Start and End Date**: Thu, 02 Jul, 2026 at 10:00 am
- **Event Description**: NEW DATE

This workshop will deliver value to any customer-facing business or department.

Delivering good customer service is no longer a choice for business, it is imperative to both thrive and survive. Customer expectations for flawless service and immediate gratification have never been higher.

Technology has raised the bar for service expectations and has empowered residents and customers like never before, with the ability to instantly review and complain via social media. The voice of the customer is undoubtedly getting louder. And the digital footprints of negative publicity and poor customer service can’t be easily erased.

This short, engaging and interactive workshop looks at the simple skills required to deliver an exceptional and memorable customer experience. At its most basic, it’s about how to have a genuine conversation… but for some that’s harder than it seems.


DURATION
Two hours

YOUR FACILITATOR – Duncan Ashford
Lionheart is a communication skills training consultancy, based in Queenstown. They offer training and coaching solutions to help people from all backgrounds and levels of experience with their verbal and written communication skills. 

LEARN MORE: https://southlandchamber.co.nz/events/120538/
- **Event URL**: https://allevents.in/invercargill/delivering-exceptional-customer-service/200030090621919
- **Event Categories**: workshops
- **Interested Audience**: 
  - total_interested_count: 6

## Ticket Details


## Event venue details

- **city**: Invercargill
- **state**: SO
- **country**: New Zealand
- **location**: 25 Don Street, Invercargill, New Zealand 9810
- **lat**: -46.41091
- **long**: 168.34884
- **full address**: 25 Don Street, Invercargill, New Zealand 9810, New Zealand

## Event gallery

- **Alt text**: Delivering Exceptional Customer Service
  - **Image URL**: https://cdn-az.allevents.in/events5/banners/cae80cef8768b6a9ba0d7d5679345a01dfebcf8026185cd05e29ddbdd9f2bea6-rimg-w1200-h675-dcd9ddd7-gmir?v=1782726824

## FAQs

- **Q**: When and where is Delivering Exceptional Customer Service being held?
  - **A:** Delivering Exceptional Customer Service takes place on Thu, 02 Jul, 2026 at 10:00 am to Thu, 02 Jul, 2026 at 10:00 am at 25 Don Street, Invercargill, New Zealand 9810, New Zealand.
- **Q**: Who is organizing Delivering Exceptional Customer Service?
  - **A:** Delivering Exceptional Customer Service is organized by Southland Business Chamber.
- **Q**: Who is this event for? Is it right for me?
  - **A:** Delivering Exceptional Customer Service is ideal for curious learners, students, and skill-builders looking to gain hands-on knowledge and practical expertise in a focused, interactive setting. Whether you're a first-time attendee or a longtime enthusiast in Invercargill, this event is thoughtfully curated to deliver a standout experience worth every moment. If Delivering Exceptional Customer Service sounds like your kind of event, don't wait - spots fill up fast.

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