# Event Details

- **Event Name**: ITIL (Version 5) Webinar:  What's New. What's Changed. What Matters.
- **Event Start and End Date**: Wed, 22 Apr, 2026 at 04:30 am – Wed, 22 Apr, 2026 at 05:30 am (+00:00)
- **Event Description**: Key Takeaway

ITIL (Version 5) unifies product and service management into a single lifecycle, is AI ready by design, and delivers role aligned, practical guidance to help organizations accelerate delivery, improve customer experience, and link strategy to measurable outcomes. 

Webinar Outline

•	What is ITIL (Version 5) : Scope, principles, and the shift to digital product & service management 
   
•	What’s new : AI native design, unified lifecycle, experience centricity, role aligned guidance, and backward compatibility
   
•	Why it matters : Business and technology alignment, faster delivery, fewer gaps, and clearer outcomes  

•	Adoption & implementation : Practical steps, governance for AI, and flexible migration for existing ITIL investments    

•	Roles & use cases : Who benefits (ITSM, product, digital, transformation leaders) and recommended starter actions

________________________________________

ITIL (Version 5) Webinar: What's New. What's Changed. What Matters.


🗓️ Date: 22 Apr 2026

🕟 Time: 12:30PM – 1:30PM

🗣️ Language: Cantonese

📍 Medium: Zoom (Online)

👨‍🏫 Target Audience: ITSM professionals, product and digital teams, CX and experience leaders, CIOs/CDOs, transformation teams, enterprise architects, consultants and implementation specialists  

🎤 Speaker: Mr. William SL Cheng. 
PeopleCert Accredited Trainer, EXIN Accredited Trainer, ITIL (Version 5) Foundation certified, ITIL 4 Managing Professional certified, ITIL V3 Expert certified, ISO20000 Consultant, ISO20000 Practitioner, ISO20000 Auditor certified, Agile Scrum Master certified.

Register NOW: www.kornerstone.com/form/?form_id=9739
- **Event URL**: https://allevents.in/hong-kong/itil-version-5-webinar-whats-new-whats-changed-what-matters/200029947824046
- **Event Categories**: Workshops, virtual
- **Interested Audience**: 
  - total_interested_count: 0

## Ticket Details


## Event venue details

- **city**: Hong Kong
- **location**: Online event
- **full address**: Online event, Grape Matters, 185 Gan Nuo Dao Xi, Sai Ying Pan, Hong Kong, Hong Kong SAR

## Event gallery

- **Alt text**: ITIL (Version 5) Webinar:  What's New. What's Changed. What Matters.
  - **Image URL**: https://cdn-az.allevents.in/events1/banners/c67b7fcf87b44ad775808226fee4596e5b7d1c1c6686f94d6560a848d43327e1-rimg-w1200-h630-dc411666-gmir?v=1776274186

## FAQs

- **Q**: When and where is ITIL (Version 5) Webinar:  What's New. What's Changed. What Matters. being held?
  - **A:** ITIL (Version 5) Webinar:  What's New. What's Changed. What Matters. takes place on Wed, 22 Apr, 2026 at 04:30 am to Wed, 22 Apr, 2026 at 05:30 am at Online event, Grape Matters, 185 Gan Nuo Dao Xi, Sai Ying Pan, Hong Kong, Hong Kong SAR.
- **Q**: Who is organizing ITIL (Version 5) Webinar:  What's New. What's Changed. What Matters.?
  - **A:** ITIL (Version 5) Webinar:  What's New. What's Changed. What Matters. is organized by Kornerstone Institute.

## Structured Data (JSON-LD)

```json
[
    {
        "@context": "https://schema.org",
        "@type": "Event",
        "name": "ITIL (Version 5) Webinar:  What's New. What's Changed. What Matters.",
        "image": "https://cdn-az.allevents.in/events1/banners/c67b7fcf87b44ad775808226fee4596e5b7d1c1c6686f94d6560a848d43327e1-rimg-w1200-h630-dc411666-gmir?v=1776274186",
        "startDate": "2026-04-22T04:30:00+00:00",
        "endDate": "2026-04-22T05:30:00+00:00",
        "url": "https://allevents.in/hong-kong/itil-version-5-webinar-whats-new-whats-changed-what-matters/200029947824046",
        "eventStatus": "https://schema.org/EventScheduled",
        "location": {
            "@type": "Place",
            "name": "Online event",
            "address": {
                "@type": "PostalAddress",
                "streetAddress": "Grape Matters, 185 Gan Nuo Dao Xi, Sai Ying Pan, Hong Kong, Hong Kong SAR",
                "addressLocality": "Hong Kong",
                "addressRegion": null
            }
        },
        "eventAttendanceMode": "https://schema.org/OfflineEventAttendanceMode",
        "description": "Key Takeaway\n\nITIL (Version 5) unifies product and service management into a single lifecycle, is AI ready by design, and delivers role aligned, practical guidance to help organizations accelerate delivery, improve customer experience, and link strategy to measurable outcomes. \n\nWebinar Outline\n\n•\tW",
        "organizer": [
            {
                "@type": "Organization",
                "name": "Kornerstone Institute",
                "url": "https://allevents.in/org/kornerstone-institute/9250674",
                "description": "A leading training specialist in Asia Pacific region for certifications and corporate training."
            }
        ]
    }
]
```