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Experience Industry Challenge 2021 Retail 3.0

Experience Industry Challenge 2021: Retail 3.0+

Fri Apr 23, 2021

Experience Industry Challenge 2021: Retail 3.0+

Time Fri Apr 23 2021 at 07:30 am to 06:00 pm

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Copenhagen, Herlev, Denmark


Experience Industry Challenge 2021: Retail 3.0+, 23 April | Event in Herlev | Experience Industry Challenge 2021: Retail 3.0+
Experience Industry Challenge 2021 Retail 3.0+ is the event for retail professionals who want to know why and how to use experience design to shake up their business. The program of the event is collaborative and dynamic. We set the goal to define together the future of retail with the integration of the Experience Economy.

EIC2021: Retail 3.0+ will gather retail professionals to learn how to level-up the customer experience and to work together to find solutions to the challenges of present the retail industry.

Throughout the day, leading experts in the Experience Economy Joe Pine and Albert Boswijk will participate and share their knowledge and insights on the matter.


The event consists of two main sessions – the Speakers Session and the Workshop Session.

The Speakers Session – A full morning of sharing knowledge and asking essential questions. Joe Pine and Albert Boswijk will give presentations on the acceleration of the Experience Economy into the retail industry. And we will provide you with insight into the retail challenges and opportunities. This session ends with a panel discussion and Q&A with all the speakers present.

The Workshop Session – The workshop begins right after lunch and will last the rest of the afternoon. It will be a highly interactive session with guided problem solving and group collaboration. Both Joe and Albert will participate and support the groups throughout the entire program.

Networking café – Get the great ideas going! After a long day of inspiring presentations and work, we invite all the attendees in the workshop to build a strong network of like-minded professionals, who will make the next step in taking retail to the new level.

Now you can also attend EIC2021: Retail 3.0+ virtually! For anyone who can’t travel to Copenhagen this April, we will provide exclusive virtual access to the Speakers Session in the morning, and will set up virtual rooms for Workshop Session collaboration in the afternoon.

For the full information about the event visit

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Fri Apr 23 2021 at 07:30 am to 06:00 pm
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Copenhagen, Herlev, Denmark

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