Search results for:
No result found! Try with different keywords!
Users
Organizers
Events
Advertisement

Excellence in Customer Service

Advertisement

Excellence in Customer Service


Quality management is a process of continuous improvement through which everyone strives to create and support an environment in which people are committed to serving and meeting the needs of customers. Quality is conformance to standards that meet or exceed customer expectations. Today, our customers are more knowledgeable and demanding than ever; they know what they want and how they want it delivered.

Course Content
1. The purpose of the training
2. Introduction to quality service delivery
3. Quality service delivery and business survival
4. The importance of quality service delivery in not-for profit organisations
5. Poor quality service, what it is and why it happens
6. Service delivery and customer relationship management
and many more

Investment $250.00 per person includes teas and lunch

For more information visit www.classyright.com/events

For bookings call +263 717 115 000 / 733 837 443 or send email to dHJhaW5pbmcgfCBjbGFzc3lyaWdodCAhIGNvbQ==

Payment can either be cash/ ecocash / transfer



You may also like the following events from Classyright Business Consultancy - Pvt Ltd:

Map New Ambassador Hotel, 88 Kwame Nkrumah Avenue, 1 Harare, Zimbabwe, Harare, Zimbabwe
Loading venue map..
Report a problem

Are you going to this event?

Organizer

Classyright Business Consultancy - Pvt Ltd
Advertisement

More Events in Harare

Explore More Events in Harare