Search results for:
No result found! Try with different keywords!
Advertisement

IT4IT™ Course – Foundation 2 Days Training in Hamburg

Advertisement

IT4IT™ Course – Foundation 2 Days Training in Hamburg


Course Description :

The IT4IT™ Foundation Course explains the key strategies and approaches for offering effective IT services. The Course introduces the IT4IT Reference Architecture, which is a standard reference architecture necessary for building and managing an efficient IT organization. The IT4IT Reference Architecture uses a value chain model, which highlights key streams of work that should be undertaken within IT to identify the activities that add value to organization’s business.

This Course is interactive and thought provoking. The Course includes:


Group discussions

Practical “take-aways”

Practice exam


Course Outline :

Module1: Course Introduction

Module2: Introduction to IT4IT and The Open Group


IT4IT Introduction

IT4IT Context

IT4IT IT Value Chain


Module3: IT4IT Core


IT4IT Core Overview

Levels of Abstraction


Module4: Strategy to Portfolio (S2P) Value Stream


S2P Value and Stream: Scope and Objectives

S2P Value and Stream: Phases and Activities

S2P Value and Stream: Functional Component Review


Module5: Requirement to Deploy (R2D) Value Stream


R2D Value Stream: Scope and Objectives

R2D Value Stream: Phases and Activities

R2D Value Stream: Functional Component Review


Module6: Request to Fulfill (R2F) Value Stream


R2F Value and Stream: Scope and Objectives

R2F Value and Stream: Phases and Activities

R2F Value and Stream: Functional Component Review


Module7: Detect to Correct (D2C) Value Stream


D2C Value and Stream: Scope and Objectives

D2C Value and Stream: Phases and Activities

D2C Value and Stream: Functional Component Review


Module8: Supporting Activities


IT Value Chain: Supporting Activities


Target Audience :

The Course is aimed at business and IT Management and encourages interaction and the exchange of practical insights and approaches.

The following IT professionals can consider taking this Course:


IT Operations Manager

Service Manager

IT Auditor

IT Security Manager

Project Manager

Process Manager

Change Manager

Problem Manager

Incident Manager

Service Level Manager

Customer Support Technician



Learning Objectives :


Understand the basic concepts of IT4IT value streams and the IT4IT Reference Architecture.

Define the key IT4IT Reference Architecture terminologies.

Understand the IT4IT Certification program.

Explain the key Objectives of four IT4IT value streams.

Define the functional components of the four IT4IT value streams.

Prepare for the IT4IT exam.



Course Agenda :

Day 1


Course Introduction

Introduction to IT4IT and The Open Group

IT4IT Core

Strategy to Portfolio (S2P) Value Stream

Requirement to Deploy (R2D) Value Stream


Day 2


Request to Fulfill (R2F) Value Stream

Detect to Correct (D2C) Value Stream

Supporting Activities

Exam Preparation Guide
Ticket Information Ticket Price
Early bird registration EUR 2,495
Standard registration EUR 2,995



You may also like the following events from Mangates:

Map Regus - Hamburg, City Nord, 2nd floor, Kapstadtring 7, Hamburg, Germany
Event details from Report a problem

Are you going to this event?

Tickets from EUR 2,495 to 2,995 on eventbrite.se
Advertisement

More Events in Hamburg

Explore More Events in Hamburg