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10 Soft Skills You Need 1 Day Training in Hamburg

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10 Soft Skills You Need 1 Day Training in Hamburg


Course  Overview:

The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop.

With our 10 Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career.

Target Audience:

Professionals who are interested in learning Effective Soft Skills

Learning Objectives:

After completing this course, Individuals will be able to demonstrate their understanding of:



What are Soft Skills?



Effective Communication



Teamwork



Problem Solving



Time Management



Attitude and Work Ethic



Adaptability/Flexibility



Self-Confidence



Ability to Learn From Criticism



Networking



Prerequisites:

None

Course Materials:

Students will receive a course manual with presentation slides and reference materials.

Technical Requirements:

For eBooks:

Internet for downloading the eBook

Laptop, tablet, Smartphone, eReader (No Kindle)

Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)

eBook download and activation instructions

Agenda:

Module One: What are Soft Skills?



Definition of Soft Skills



Empathy and the Emotional Intelligence Quotient



Professionalism



Learned vs. Inborn Traits



Case Study



Module One: Review Questions



Module Two: Soft Skill 1: Communication



Ways We Communicate



Improving Non-Verbal Communication



Listening



Openness and Honesty



Case Study



Module Two: Review Questions



Module Three: Soft Skill 2: Teamwork



Identifying Capabilities



Get Into Your Role



Learn the Whole Process



The Power of Flow



Case Study



Module Three: Review Questions



Module Four: Soft Skill 3: Problem Solving



Define the Problem



Generate Alternative Solutions



Evaluate the Plans



Implementation and Re-evaluation



Case Study



Module Four: Review Questions



Module Five: Soft Skill 4: Time Management



The Art of Scheduling



Prioritizing



Managing Distractions



The Multitasking Myth



Case Study



Module Five: Review Questions



Module Six: Soft Skill 5 and 6: Attitude and Work Ethic



What Are You Working For?



Caring for Others vs. Self



Building Trust



Work Is Its Own Reward



Case Study



Module Six: Review Questions



Module Seven: Soft Skill 7: Adaptability/Flexibility



Getting over the Good Old Days Syndrome



Changing to Manage Process



Changing to Manage People



Showing You"re Worth Your Weight in Adaptability



Case Study



Module Seven: Review Questions



Module Eight: Soft Skill 8: Self-Confidence



Confident Traits



Self-Questionnaire



Surefire Confidence Building Tactics



Build Up Others



Case Study



Module Eight: Review Questions



Module Nine: Soft Skill 9: Ability to Learn From Criticism



Wow, You Mean I"m Not Perfect?



Listen With An Open Mind



Analyze and Learn



Clear the Air and Don"t Hold Any Grudges



Case Study



Module Nine: Review Questions



Module Ten: Soft Skill 10: Networking



Redefining Need



Identifying Others" Interests



Reaching Out



When to Back Off



Case Study



Module Ten: Review Questions



Module Eleven: Wrapping Up



Words From The Wise



Review Of The Parking Lot



Lessons Learned



Recommended Reading



Completion Of Action Plans And Evaluations

Ticket Information Ticket Price
Early bird registration EUR 595
Standard registration EUR 795



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