# Event Details - **Event Name**: Core Skill Development for Insurance: 1 Day Insurance Session in Brisbane - **Event Start and End Date**: Thu, 08 Jan, 2026 at 09:00 am – Tue, 09 Jun, 2026 at 05:00 pm (+10:00) - **Event Description**: Interactive session focused on communication, problem-solving, attention to detail and service skills essential for insurance success.About this EventBring your team and save:1. Groups of three or more receive a 10% discount2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.For more information on venue address, reach out to "eventbrite@mgaussie.com"Duration: 1 Full Day (8 Hours)Delivery Mode: Classroom (In-Person)Language: EnglishCredits: 8 PDUs/Training HoursCertification: Course Completion CertificateRefreshments: Lunch, Snacks and beverages will be provided during the sessionCourse Overview:This one-day program strengthens essential workplace and communication skills required for insurance roles. The course focuses on service excellence, accuracy in work, structured communication, and effective problem-solving. With practical examples drawn from typical insurance interactions, you learn how to deliver professional support, handle customer queries confidently, and manage tasks with precision. The program equips you with the core competencies needed to excel in insurance operations and customer-facing environments.Learning objectives:By the end of the course, you will:Strengthen essential communication and interpersonal skills for insurance settings.Provide accurate, timely, and reliable support to customers and colleagues.Improve problem-solving, decision-making, and workplace professionalism.Manage tasks effectively while reducing errors and delays.Build confidence in handling everyday responsibilities within insurance operations.Target audience:Insurance staff seeking to improve communication, service delivery, accuracy, teamwork, and core workplace skills.Why is it right fit for you?This course is ideal for insurance staff looking to enhance the foundational skills required for consistent performance. It provides simple, practical tools to communicate clearly, avoid errors, and deliver high-quality service. The program focuses on real workplace scenarios, helping you apply the concepts immediately. You also develop a proactive and professional mindset that strengthens your daily effectiveness. With guided practice and interactive modules, the course gives you the confidence and competence needed to excel in your role.©2025 MG Aussie Events. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.Looking to train your insurance team together?We offer customised in-house training tailored to your organisation’s workflows, customer service expectations, and operational needs. Whether your team requires deeper communication focus, accuracy improvement, or enhanced service delivery, we adapt the content to your context. In-house training ensures consistency, relevance, and stronger performance across your staff group.Contact us today to schedule a customized in-house, face-to-face session: https://cdn-az.allevents.in/events10/banners/20cb1820-de56-11f0-923d-3d26a0d528c8-rimg-w983-h740-dc497aa8-gmir.jpg https://cdn-az.allevents.in/events9/banners/20f7f480-de56-11f0-923d-3d26a0d528c8-rimg-w983-h740-dcd6d1c3-gmir.jpg https://cdn-az.allevents.in/events7/banners/2119d460-de56-11f0-923d-3d26a0d528c8-rimg-w983-h740-dc91938d-gmir.jpg AgendaModule 1: Introduction to Core Workplace SkillsInfo: • Importance of behavioural and communication competencies • Understanding expectations in insurance roles • Building confidence at the workplace • ActivityModule 2: Professional Communication SkillsInfo: • Communicating clearly and respectfully • Structuring conversations with customers and colleagues • Email and phone communication essentials • Role PlayModule 3: Service Excellence in InsuranceInfo: • Understanding customer needs • Providing timely and reliable service • Managing difficult conversations with professionalism • ActivityModule 4: Accuracy & Attention to DetailInfo: • Importance of error-free work • Common mistakes in insurance tasks • Methods to improve precision and consistency • ActivityModule 5: Problem-Solving & Critical ThinkingInfo: • Identifying issues accurately • Approaching problems systematically • Making decisions with clarity • Case StudyModule 6: Team Collaboration & Workplace EtiquetteInfo: • Working effectively with colleagues • Respectful communication and positive work habits • Supporting team goals and workflow • ActivityModule 7: Managing Workload & Time EffectivelyInfo: • Prioritising daily tasks • Staying organised in high-volume environments • Minimising delays through planning • ActivityModule 8: Handling Customer Queries & Information RequestsInfo: • Gathering correct information • Responding with accuracy and empathy • Ensuring clarity and compliance in answers • Role PlayModule 9: Building Long-Term ProfessionalismInfo: • Consistent behaviour and reliability • Developing a proactive mindset • Continuous improvement in core skills • Activity - **Event URL**: https://allevents.in/fortitude-valley/core-skill-development-for-insurance-1-day-insurance-session-in-brisbane/100001977007893830 - **Event Categories**: workshops - **Interested Audience**: - total_interested_count: 0 ## Ticket Details - **Ticket Price Range**: min: 552.97, max: 720.27, currency: AUD ## Event venue details - **city**: Fortitude Valley - **state**: QL - **country**: Australia - **location**: Spaces Jubilee Place Fortitude Valley - **lat**: -27.4536523 - **long**: 153.0336247 - **full address**: Spaces Jubilee Place Fortitude Valley, 470 Saint Pauls Terrace #Level 1, Fortitude Valley, Australia ## Event gallery - **Alt text**: Core Skill Development for Insurance: 1 Day Insurance Session in Brisbane - **Image URL**: https://cdn-az.allevents.in/events8/banners/dadd52fcd599ead8eafc2c02a4b47bef128b6aa2bb3cadc0e5f6ef8a045018aa-rimg-w800-h602-dc2f2b31-gmir.jpg?v=1766312199 ## FAQs - **Q**: When and where is Core Skill Development for Insurance: 1 Day Insurance Session in Brisbane being held? - **A:** Core Skill Development for Insurance: 1 Day Insurance Session in Brisbane takes place on Thu, 08 Jan, 2026 at 09:00 am to Tue, 09 Jun, 2026 at 05:00 pm at Spaces Jubilee Place Fortitude Valley, 470 Saint Pauls Terrace #Level 1, Fortitude Valley, Australia. - **Q**: How much do tickets cost for Core Skill Development for Insurance: 1 Day Insurance Session in Brisbane? - **A:** Ticket prices for Core Skill Development for Insurance: 1 Day Insurance Session in Brisbane range from AUD 553 to AUD 720 depending on the ticket type. Here's a full breakdown of available ticket types:Ticket TypePriceAvailabilityGroup Registration FeeAUD 553 + AUD 32 feeAvailableEarly Bird FeeAUD 614 + AUD 35 feeAvailableStandard FeeAUD 720 + AUD 41 feeAvailable - **Q**: Who is organizing Core Skill Development for Insurance: 1 Day Insurance Session in Brisbane? - **A:** Core Skill Development for Insurance: 1 Day Insurance Session in Brisbane is organized by MG Aussie. - **Q**: Who is this event for? Is it right for me? - **A:** Core Skill Development for Insurance: 1 Day Insurance Session in Brisbane is ideal for curious learners, students, and skill-builders looking to gain hands-on knowledge and practical expertise in a focused, interactive setting. Whether you're a first-time attendee or a longtime enthusiast in Fortitude Valley, this event is thoughtfully curated to deliver a standout experience worth every moment. 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