Fort Myers, FL, United States
Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of the conflict. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting.
Conflict management is the process by which disputes are resolved, where negative results are minimized and positive results are prioritized. This key management skill involves using different tactics depending on the situation, negotiation, and creative thinking.
Conflicts are inevitable when people with different personalities and goals are put together to work in the same environment. Quite often, the clash that results leads to extreme anger and animosity, and this can have a very disruptive effect on the entire team. As a leader, you are often called upon to defuse the situation and resolve differences in a collaborative manner, before the situation spirals out of control.
Our one-day Conflict Management and Communication Skills provide you with effective tools to manage stressful situations in the workplace and become a highly successful person and leader. Learn to build conflict resolution techniques that work, and manage complex team dynamics with sensitivity and firmness.
When conflict is managed effectively, team members see conflict as a tool to exchange ideas while allowing each party to be equally heard. "Teams cannot have effective communication without productive conflict." Adequately managed conflict is an effective form of communication rather than a fearful argument.
The conflict management process has steps such as identifying conflicts, analyzing conflict, identifying an alternative solution, applying conflict resolution techniques, choosing the best alternative, implementing the solution, and reviewing the impact.
On completion of this course, participants will be able to:
The training workshop covers the following aspects:
A provider of Enterprise Learning Solutions (ELS), Knowledgeteh Inc creates industry-fit talents through training, coaching, and consulting by globally-acclaimed trainers. Much of Knowledgeteh repute in co-creating business value stems from:
*We also conduct corporate training in your preferred location and dates with no additional cost.
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Tickets for Conflict Management/Resolution Training in Fort Myers, FL can be booked here.
Ticket Information | Ticket Price |
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Conflict Management Online Instructor-Led Live | USD 599 |
Conflict Management Classroom Setting Training | USD 799 |