This exciting and condensed 4-day classroom-based course, fully updated for ITIL 2011, introduces learners to the lifecycle of managing IT services to deliver to business expectations by using an engaging, case study based approach. The course also addresses the business and technical perspectives of cloud computing— how to adopt, operate and govern the cloud.
At the end of the course, learners will be taking 2 exams: One for ITIL Foundation, which is a requirement for entry into the future ITIL Intermediate level training courses, and one for the associated CCC-CTA Bootcamp Exam.
Combined Course Introduction
IT Management, IT Support Staff, IT Consultants, Business Managers, Business Process Owners, IT Developers, Service Providers, System Integrators, and Stakeholders.
The ITIL best practice is composed of five core disciplines: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement. These disciplines represent a service life cycle framework that further enhances alignment to the business while demonstrating business value, ROI and enabling IT to solve specific operational needs. At the end of this course, you will be able to:
The CTA Bootcamp course uses scenario-driven learning that puts participants in the right mindset to apply the principles in a realistic setting. The role-play activities included in this course use real-life situations that can occur in participants’ daily lives. Activities such as brainstorms, quizzes, and discussions add to the interactive nature of this course. At the end of this course, participants will be able to:
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Tickets for ITIL V3 Foundation + CCC-CTA 4 Days Bootcamp in Fort Lauderdale, FL can be booked here.
|Ticket Information||Ticket Price|
|Super Early Bird Fee||USD 3,195|
|Early Bird Fee||USD 3,295|
|Standard Fee||USD 3,595|
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