IMPORTANT: This training is a rerun of the letting agent training that we held at Reed Hall in the autumn of 2019 and at Jurys Inn at the beginning of 2020. This training builds on the Part 1 training with a focus on HMOs. If you haven’t attended the Part 1 training please click HERE to book a place before attending this HMO based training.
If you work for a Letting Agency in Exeter, these are the (free) courses for you. They could mean the difference between success and failure for your business and career.
Agents are struggling to survive the recent whirlwind of legal changes. Fees can’t be taken for granted, landlords want more for their money, housing law breaches incur severe penalties and tenants have new powers and powerful allies for court cases. These tools can help you weather the storm.
Exeter City Council and its partners have successfully bid for government funding to tackle poor housing in the private rented sector, starting now.
Data and online advertising “mining” will be used to find the worst, hidden, unlicensed and sub-standard properties. Exeter’s enforcement policies – including civil penalties – are being completely overhauled, and additional enforcement staff are being recruited.
While partner agencies’ staff are being trained to identify and report sub-standard property, tenants who live in the properties will be encouraged to report conditions – with a new, phone-accessible and online handbook identifying what to look for. Standards training will be available for landlords, housing advice, Student Guild and University staff, as well as for voluntary sector, partner agency and tenancy support staff who interview people living in poor housing.
This training has significant benefits. The council wants to work more closely with better agents and landlords and will be giving increasing positive publicity to attending agencies on Exeter’s website, as well as at Exeter’s flagship “Renting Minefield” event in February. Landlords will be encouraged to use trained agents’ staff.
Agents who attend the training will be better placed to support landlords of substandard and unlicensed properties, will understand Exeter’s own standards and policies, and can offer advice on avoiding HHSRS enforcement, Fitness for Human Habitation claims (most tenancies will come under this from March 2020) and Rent Repayment Orders.
What’s in the course?
HMOs (Fire, Amenity, Space and Management Standards (1/2 Day)
Standards and responsibilities that apply to multi-occupied houses (shared houses, bedsits, flat conversions and houses with lodgers, flats over shops). Includes:
Fundamentals – what defines a HMO, how do they differ, when do they become licensable?
Converted flats and Section 257 HMOs – what are they and what different rules apply?
Licensing standards – and penalties
Definitions & Responsibilities - Common Parts, Managers, Person Having Control, Freeholder, Leaseholder
Planning and Housing law – definitions and impact of Article 4
Room sizes and amenity standards – what does the council want, and how does it measure them?
HMO Management Regulations – what applies where? What are the implications?
Fire – Standards about Risk Assessments, Detector and Alarm systems, Means of Escape, Equipment
Implications of changing layout, occupancy or tenancy – will this breach your licence or housing standards?
Applying the HHSRS and other standards to HMOs
Please note that although these courses are free, there will be a £30 administration charge for non-attendance – places are limited and valuable.