IMPORTANT: This training session is the same training that we ran in at the end of 2019 at Reed Hall and early 2020 at the Jurys Inn. If you attended these sessions there is follow on training, Part 2, taking place in April. Click HERE for more information and to book your place.
If you work for a Letting Agency in Exeter, these are the (free) courses for you. They could mean the difference between success and failure for your business and career.
Agents are struggling to survive the recent whirlwind of legal changes. Fees can’t be taken for granted, landlords want more for their money, housing law breaches incur severe penalties and tenants have new powers and powerful allies for court cases. These tools can help you weather the storm.
Exeter City Council and its partners have successfully bid for government funding to tackle poor housing in the private rented sector, starting now.
Data and online advertising “mining” will be used to find the worst, hidden, unlicensed and sub-standard properties. Exeter’s enforcement policies – including civil penalties – are being completely overhauled, and additional enforcement staff are being recruited.
While partner agencies’ staff are being trained to identify and report sub-standard property, tenants who live in the properties will be encouraged to report conditions – with a new, phone-accessible and online handbook identifying what to look for. Standards training will be available for landlords, housing advice, Student Guild and University staff, as well as for voluntary sector, partner agency and tenancy support staff who interview people living in poor housing.
This training has significant benefits. The council wants to work more closely with better agents and landlords and will be giving increasing positive publicity to attending agencies on Exeter’s website, as well as at Exeter’s flagship “Renting Minefield” event - it was higlighted at the sold-out February event, and will be showcased at the autumn Renting Minefield, where we anticipate even larger numbers of landlords. Landlords will be encouraged to use trained agents’ staff.
Agents who attend the training will be better placed to support landlords of substandard and unlicensed properties, will understand Exeter’s own standards and policies, and can offer advice on avoiding HHSRS enforcement, Fitness for Human Habitation claims (most tenancies will come under this from March 2020) and Rent Repayment Orders.
What’s in the course?
HHSRS, New laws, Practical Workshops & Everyday Scenarios (1/2 Day)
An in-depth, practical and hands-on look at key standards applicable to all property types and tenures, including:
The HHSRS – how does it work? What key factors tip the balance between Category 1 and Category 2?
The 29 Hazards – Common or rare? – Quick recognition and when to get a specialist report
Case studies of major, common hazards – what really affects likelihood and spread of harm?
Legal updates – the risks from Fitness for Human Habitation claims – how to plan ahead