Smart Communication Strategies - 1 Day Session in Bridgeport, CT

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Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included

Course Overview

Communication shapes almost every interaction—whether you’re presenting in a meeting, responding to a colleague, listening to a family member, or expressing yourself through gestures. Every message matters.

This workshop builds a strong foundation in effective communication by exploring different communication styles and practical techniques. Learners will gain skills that enhance workplace collaboration, improve daily interactions, and contribute to a more positive organizational culture.

Target Audience

Anyone who wants to strengthen their communication skills.

Learning Objectives

After completing this workshop, You will be able to:

• Identify common communication issues that limit effectiveness

• Ask clear and purposeful questions

• Understand and improve non-verbal communication

• Practice active and empathetic listening

• Manage challenging conversations with confidence

• Apply assertive communication techniques

Prerequisites

None

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Why You Should Attend This Workshop?
Attending this workshop will help you build strong, practical communication skills that you can apply immediately in both professional and personal settings. You will learn how to express ideas clearly, listen with intention, and navigate difficult conversations with greater confidence. By understanding different communication styles and improving non-verbal awareness, you’ll be able to connect more effectively with colleagues, clients, and people in your daily life.
This workshop also strengthens workplace collaboration by helping you identify common communication barriers and overcome them through proven techniques.

📧Ready to bring this powerful workshop to your team? Contact us at ZXZlbnRicml0ZSB8IG1nYXVzc2llICEgY29t to schedule your customized in-house session.

Info: • What is Communication?

• Ways We Communicate

• Influencing Factors

Info: • Common Barriers

• Language Challenges

• Cultural Differences

• Time and Context Issues

Info: • Understanding Pitch

• Role of Tone

• Pace and Its Impact

Info: • Insight from the Mehrabian Study

• Reading Body Language

• Understanding Gestures

Info: • Situation

• Task

• Action

• Result

• Summary

Info: • Seven Simple Ways to Improve Listening

• What Active Listening Looks Like

• Sending the Right Signals

Info: • Open Questions

• Closed Questions

• Probing Questions

Info: • Purpose of AI

• Four Key Stages

• Examples and Case Studies

Info: • Everyday Conversations

• Sharing Ideas and Perspectives

• Sharing Personal Experiences

• Practical Networking Tips

Info: • Understanding Triggers

• Finding Common Ground

• Using “I” Statements

Info: • Words of Wisdom

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