

# Event Details

- **Event Name**: Conflict & Confrontation Management Skills: 1 Day Session in Edmonton
- **Event Start and End Date**: Fri, 16 Jan, 2026 at 09:00 am – Wed, 10 Jun, 2026 at 05:00 pm (-07:00)
- **Event Description**: Develop strong conflict-resolution skills—identify triggers, manage emotions, and use clear frameworks to reach mutual solutions.About this EventGroup Discounts:Save 10% when registering 3 or more participantsSave 15% when registering 10 or more participantsDuration: 1 Full Day (9:00 AM – 5:00 PM)Delivery Mode: Classroom (In-Person)Language: EnglishCredits: 8 PDUs / Training HoursCertification: Course Completion CertificateRefreshments: Lunch, beverages, and light snacks includedCourse OverviewThis course provides practical techniques and structured approaches to handle conflicts and difficult conversations confidently. You will explore conflict styles, communication tools, de-escalation techniques, and structured resolution steps that support healthier workplace interactions. Through guided examples and scenario-based learning, you will learn how to identify triggers, manage emotions, and approach confrontational situations with clarity. By the end of the program, you will feel prepared to apply practical conflict management strategies in real professional contexts.Learning ObjectivesBy the end of the course, you will:Recognize different conflict patterns and triggers.Understand your own conflict style and how to adapt it.Communicate clearly and assertively during difficult interactions.Apply de-escalation techniques to reduce tension.Use a structured method to resolve conflicts effectively.Approach confrontation with greater confidence and clarity.Build healthier and more collaborative team relationships.Target AudienceManagers, HR teams, leaders, and professionals.Why is it Right Fit for You?This course is ideal for anyone who wants to build confidence in handling interpersonal challenges at work. It provides practical tools that can be applied immediately in real situations to reduce tension and improve communication. The content is structured to address both emotional and strategic aspects of conflict, making it suitable for leaders and professionals at all levels. Our approach ensures you gain clear, actionable methods rather than theory alone. By the end of the session, you will have a toolkit that helps you navigate confrontations with professionalism and composure.©2025 Catils. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.Looking to strengthen your team’s ability to manage conflict effectively?We provide in-house training that can be tailored to your team's roles, workplace culture, and specific challenges. Whether your organization needs help with communication, conflict resolution frameworks, or leadership confrontation skills, we customize the content to ensure maximum relevance. Our tailored approach helps teams build consistent conflict management practices across the workplace.📧 Contact us today to schedule a customized in-house, face-to-face session:   https://cdn-az.allevents.in/events6/banners/83dc5470-d6a8-11f0-9b22-c5969cdb3f26-rimg-w983-h740-dc1a1414-gmir.jpg   https://cdn-az.allevents.in/events2/banners/841788b0-d6a8-11f0-9b22-c5969cdb3f26-rimg-w987-h740-dcbca890-gmir.jpg   https://cdn-az.allevents.in/events4/banners/84459d90-d6a8-11f0-9b22-c5969cdb3f26-rimg-w1200-h678-dcffffff-gmir.jpg   https://cdn-az.allevents.in/events1/banners/847ab750-d6a8-11f0-9b22-c5969cdb3f26-rimg-w1200-h524-dcffffff-gmir.jpg   https://cdn-az.allevents.in/events10/banners/84a793b0-d6a8-11f0-9b22-c5969cdb3f26-rimg-w1200-h436-dcffffff-gmir.jpg AgendaModule 1: Understanding Conflict DynamicsInfo: •	What triggers conflict
•	Types of workplace conflict
•	Emotional and behavioral patterns
•	ActivityModule 2: Conflict Styles &amp; Personal AwarenessInfo: •	Thomas-Kilmann Conflict Model
•	Strengths and risks of each style
•	Identifying your default style
•	ActivityModule 3: Communication Tools for Difficult ConversationsInfo: •	Assertive vs passive vs aggressive communication
•	Using neutral, clear language
•	Listening techniques
•	Role PlayModule 4: De-escalation TechniquesInfo: •	Staying calm under pressure
•	Recognizing escalation cues
•	Redirecting emotional conversations
•	ActivityModule 5: Structured Conflict Resolution StepsInfo: •	Step-by-step resolution framework
•	Setting expectations and boundaries
•	Working toward mutual agreement
•	Case StudyModule 6: Managing Confrontation with ConfidenceInfo: •	Approaching tough conversations
•	Handling defensiveness and pushback
•	Reframing negative interactions
•	Role PlayModule 7: Conflict Prevention StrategiesInfo: •	Setting norms and team agreements
•	Proactive communication habits
•	Encouraging open feedback
•	ActivityModule 8: Applying Conflict Skills in Real SituationsInfo: •	Common workplace conflict scenarios
•	Leadership responsibilities in conflict
•	Long-term relationship building
•	Case Study
- **Event URL**: https://allevents.in/edmonton/conflict-and-confrontation-management-skills-1-day-session-in-edmonton/100001976126683105
- **Event Categories**: workshops
- **Interested Audience**: 
  - total_interested_count: 0

## Ticket Details

- **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Fconflict-confrontation-management-skills-1-day-session-in-edmonton-tickets-1976126683105
- **Ticket Price Range**: min: 541.56, max: 704.06, currency: CAD

## Event venue details

- **city**: Edmonton
- **state**: AB
- **country**: Canada
- **location**: Regus AB, Edmonton - 98 Avenue
- **lat**: 53.5354198
- **long**: -113.5034444
- **full address**: Regus AB, Edmonton - 98 Avenue, 10611 98 Avenue 9th Floor, Edmonton, Canada

## Event Organizer details

- **affiliate_id**: 10
- **organizer**: Catils_inc (https://allevents.in/org/catils_inc/26713864)

## Event gallery

- **Alt text**: banner
  - **Image URL**: https://cdn-az.allevents.in/events3/banners/6cf0d9fa64cd83f133e32c3d5a601a89108f124f9d43550df89493f501f84b0f-rimg-w1200-h903-dc8da9c1-gmir.jpg?v=1765468006
- **Alt text**: thumbnail
  - **Image URL**: https://cdn-az.allevents.in/events3/banners/c35ce6ad753b2222df85419892fe3dd6e9c6badb5224f60578f296dea6cfde5a-rimg-w400-h400-dc8daac1-gmir.jpg?v=1765468006

## FAQs

- **Q**: When is the event happening?
  - **A:** Fri, 16 Jan, 2026 at 09:00 am (-07:00)
- **Q**: Where is the event happening?
  - **A:** Regus AB, Edmonton - 98 Avenue, 10611 98 Avenue 9th Floor, Edmonton, Canada
- **Q**: What is the ticket price?
  - **A:** starting from 541.56 up to 704.06 CAD
- **Q**: Who is organizing the event?
  - **A:** Catils_inc
- **Q**: What type of event is this?
  - **A:** workshops
- **Q**: Where can I find ticket details about Conflict & Confrontation Management Skills: 1 Day Session in Edmonton ?
  - **A:** You can find ticket details about this event on AllEvents.

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