# Event Details - **Event Name**: Boost Your Debt Collection Calls – 1 Day Workshop in Edmonton - **Event Start and End Date**: Tue, 16 Jun, 2026 at 09:00 am – Tue, 08 Dec, 2026 at 05:00 pm (-06:00) - **Event Description**: Master debt collection call techniques to improve recovery rates, handle objections confidently, and collect overdue payments professionallyAbout this EventGroup Discounts:Save 10% when registering 3 or more participantsSave 15% when registering 10 or more participantsFor more information on venue address, reach out to "eventbrite@catils.com"About This CourseDuration: 1 Full Day (8 Hours)Delivery Mode: Classroom (In-Person)Language: EnglishCredits: 8 PDUs / Training HoursCertification: Course Completion CertificateRefreshments: Lunch, Snacks, and beverages will be provided during the sessionCourse Overview:This one-day program is specifically designed for debt collection call center agents and credit department staff who deal with customers with outstanding or overdue debts. It introduces a plethora of specific debt collection best practice and negotiation techniques to help collection staff handle challenging collection conversations more professionally with debtors and customers with overdue payments and collect more overdue debts.Learning Objectives:After completing this course, delegates will be able to:● Follow a step by step debt collection call process.● Increase debt collector’s confidence when handling challenging collection calls.● Understand and practice specific collections called best practice techniques.Why is it Right Fit for You?This program is ideal if you want to improve your effectiveness in recovering overdue payments while maintaining professionalism and compliance. It equips you with structured call processes, proven negotiation techniques, and practical objection-handling strategies that help you stay confident during difficult conversations. Whether you are new to collections or looking to refine your skills, this course helps you increase recovery rates while protecting customer relationships and your organization’s reputation.©2026 Catils. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.Can this Telephone Debt Collection training be customized for our organization?Yes, we offer customized in-house Telephone Debt Collection programs tailored to your industry, compliance requirements, debtor profiles, and internal recovery processes. The training can incorporate your real call scenarios, scripts, and KPIs to ensure maximum relevance and measurable improvement in collection rates. Delivery format, duration, and focus areas can be aligned with your organizational goals and regulatory standards.📧 Contact us today to schedule a customized in-house, face-to-face session: info@catils.com https://cdn-az.allevents.in/events8/banners/ad033bc0-51a5-11f1-8215-97d343b7cc5a-rimg-w1200-h704-dc2f2f31-gmir.jpg https://cdn-az.allevents.in/events4/banners/ad46ad60-51a5-11f1-9403-c734ca7258ad-rimg-w987-h740-dcbca890-gmir.jpg https://cdn-az.allevents.in/events1/banners/ad816c70-51a5-11f1-8215-97d343b7cc5a-rimg-w1200-h678-dcffffff-gmir.jpg https://cdn-az.allevents.in/events7/banners/adbd3cf0-51a5-11f1-9403-c734ca7258ad-rimg-w1200-h524-dcffffff-gmir.jpg https://cdn-az.allevents.in/events10/banners/adfdef70-51a5-11f1-9403-c734ca7258ad-rimg-w1200-h436-dcffffff-gmir.jpg AgendaModule 1: Introduction to debt collectionInfo: ● Attitude, Skills and Knowledge of a successful debt collector. ● The 4 different types of debtors. ● Debt collection account fact sheet.Module 2: The Debt Collection Call Process:Info: ● A step by step process for a successful debt collection call. ● Debtor’s stalls and objections – Debt disputes. ● The mindset of a successful debt collection agent.Module 3: Debt Collection best practice tips and techniques:Info: ● The “Close Out” technique ● About debt collection negotiations ● Ten telephone debt collection best practice tips and techniques. - **Event URL**: https://allevents.in/edmonton/boost-your-debt-collection-calls-1-day-workshop-in-edmonton/100001989640843322 - **Event Categories**: Workshops - **Interested Audience**: - total_interested_count: 0 ## Ticket Details - **Ticket Price Range**: min: 698.88, max: 880.01, currency: CAD ## Event venue details - **city**: Edmonton - **state**: AB - **country**: Canada - **location**: AB, Edmonton - 98 Avenue - **lat**: 53.5354198 - **long**: -113.5034444 - **full address**: AB, Edmonton - 98 Avenue, 10611 98 Avenue 9th Floor, Edmonton, Canada ## Event gallery - **Alt text**: Boost Your Debt Collection Calls – 1 Day Workshop in Edmonton - **Image URL**: https://cdn-az.allevents.in/events10/banners/097df0f6e9849d68f1f81d21b3a081bbb5a0a03f1d72c4e6f6bef134f551bb5f-rimg-w1200-h903-dc8da9c1-gmir.jpg?v=1778990778 ## FAQs - **Q**: When and where is Boost Your Debt Collection Calls – 1 Day Workshop in Edmonton being held? - **A:** Boost Your Debt Collection Calls – 1 Day Workshop in Edmonton takes place on Tue, 16 Jun, 2026 at 09:00 am to Tue, 08 Dec, 2026 at 05:00 pm at AB, Edmonton - 98 Avenue, 10611 98 Avenue 9th Floor, Edmonton, Canada. - **Q**: Who is organizing Boost Your Debt Collection Calls – 1 Day Workshop in Edmonton? - **A:** Boost Your Debt Collection Calls – 1 Day Workshop in Edmonton is organized by Catils_inc. - **Q**: Who is this event for? Is it right for me? - **A:** Boost Your Debt Collection Calls – 1 Day Workshop in Edmonton is ideal for curious learners, students, and skill-builders looking to gain hands-on knowledge and practical expertise in a focused, interactive setting. Whether you're a first-time attendee or a longtime enthusiast in Edmonton, this event is thoughtfully curated to deliver a standout experience worth every moment. 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