

# Event Details

- **Event Name**: Unpacked: relationships and service in the age of AI
- **Event Start and End Date**: Wed, 25 Mar, 2026 at 05:30 pm – Wed, 25 Mar, 2026 at 07:30 pm
- **Event Description**: Join us for a fireside chat to unpack this challenge and explore what matters in building lasting client relationships.About this EventIn an age where AI chatbots handle first questions, hybrid teams connect across screens, and digital touchpoints outnumber in person interactions: Have we lost the art of conversation, and with it, what makes exceptional client service?Hosted by Rebecca McIntyre-Smith of Primate, she will be joined by:Melissa Munro, Head of Business and Sector Development, Thorntons LawBex Hadden, Client Services Director, Sunshine: The Social AgencyThis isn't about resisting technology, it's about how we use it. Are we in danger of losing the art of managing client relationships in our rush to digitise? How do we build cultures that prioritise client needs when algorithms and efficiency metrics lead? And critically, how do we create authentic human conversation in an increasingly automated world?Whether you're a business leader, client service professional, or simply someone who cares about the quality of human interaction in our digital age, this conversation will challenge your assumptions and provide actionable insights for putting people back at the heart of service.Join us for good conversation, pizza and drinks.
- **Event URL**: https://allevents.in/edinburgh/unpacked-relationships-and-service-in-the-age-of-ai/100001984297620599
- **Event Categories**: contests, art
- **Interested Audience**: 
  - total_interested_count: 0

## Ticket Details

- **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Funpacked-relationships-and-service-in-the-age-of-ai-tickets-1984297620599
- **Ticket Price Range**: min: 0, max: 0, currency: GBP

## Event venue details

- **city**: Edinburgh
- **state**: SC
- **country**: United Kingdom
- **location**: New Clarendon
- **lat**: 55.9521579
- **long**: -3.2042702
- **full address**: New Clarendon, 114-116 George Street, Edinburgh, United Kingdom

## Event Organizer details

- **affiliate_id**: 10
- **organizer**: Unpacked (https://allevents.in/org/unpacked/27545423)

## Event gallery

- **Alt text**: banner
  - **Image URL**: https://cdn-az.allevents.in/events7/banners/9856b31a642715cbc1d01b8824cb75c36ddb73a847ac65d0dea4cff529e90e11-rimg-w1200-h600-dcffffff-gmir.jpg?v=1772797076
- **Alt text**: thumbnail
  - **Image URL**: https://cdn-az.allevents.in/events7/banners/9d380bc7a54156517b4496480ad210eed371df7b5b7e840fdfa7b29d261cda26-rimg-w400-h400-dcffffff-gmir.jpg?v=1772797075

## FAQs

- **Q**: When is the event happening?
  - **A:** Wed, 25 Mar, 2026 at 05:30 pm
- **Q**: Where is the event happening?
  - **A:** New Clarendon, 114-116 George Street, Edinburgh, United Kingdom
- **Q**: What is the ticket price?
  - **A:** starting from 0 up to 0 GBP
- **Q**: Who is organizing the event?
  - **A:** Unpacked
- **Q**: What type of event is this?
  - **A:** contests, art
- **Q**: Where can I find ticket details about Unpacked: relationships and service in the age of AI ?
  - **A:** You can find ticket details about this event on AllEvents.

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