# Event Details

- **Event Name**: EDINBURGH The 100 - Manager's Workshops for client members only
- **Event Start and End Date**: Thu, 04 Jun, 2026 at 09:00 am – Thu, 04 Jun, 2026 at 05:00 pm (+01:00)
- **Event Description**: Communication in Practice Management with Laura HortonAbout this EventCommunication in Practice ManagementAim: To help dental practice managers understand the impact of communication across key areas of their role, and to equip them with the emotional intelligence and practical skills to navigate difficult conversations, build strong cultures and lead with vision. In one day, Laura will cover:-How to identify common communication pit falls and how to avoid themHow to explore how tone, timing, and delivery affect outcomesHow to understand how emotional intelligence influences communication & successWhat to say in an informal meeting with a team memberWhat to say to handle different scenarios that may arise from eye rolling in meetings, slamming doors, overhearing gossiping about a team member and undermining commentsHow to define your communication cultures for your businessHow to present business changes to the team in a positive way that engages the teamLearning Outcomes: 1. Mastering the Messy Middle of Communication-Reflect on real-life examples of effective and poor communication in dental practices.-Identify common communication pitfalls and how to avoid them.-Explore how tone, timing, and delivery affect outcomes.-Understand how emotional intelligence influences communication success.2. Performance Management Communication-Conduct informal meetings to address concerns early and constructively.-Handle emotionally charged conversations with confidence, empathy and emotional intelligence.3. Retention & Culture-Build a positive workplace culture through consistent and values-led communication.-Recognise how poor communication contributes to burnout and turnover.4. Leadership & Vision Planning-Understand the difference between managing and leading through communication.-Learn how tocommunicate a compelling vision for the practice.-Apply techniques for gaining team buy-in and embedding the vision in dailylife.Workshop SummaryThis workshop explores the essential role of communication in dental practice management, highlighting the demanding and challenging aspects that managers face daily. The workshop also introduces coaching principles, including the GROW model, to help managers support their teams through effective, empathetic communication. By the end of the session, attendees will be better equipped to lead with clarity, handle difficult conversations, and foster a positive and productive practice culture. https://cdn-az.allevents.in/events6/banners/782d5230-08cd-11f1-8e72-eb9923d9d6b2-rimg-w676-h740-dc2b2b2b-gmir.jpg
- **Event URL**: https://allevents.in/edinburgh/edinburgh-the-100-managers-workshops-for-client-members-only/100001980728874383
- **Event Categories**: workshops, meetups
- **Interested Audience**: 
  - total_interested_count: 0

## Ticket Details

- **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Fedinburgh-the-100-managers-workshops-for-client-members-only-tickets-1980728874383
- **Ticket Price Range**: min: 0, max: 74.38, currency: GBP

## Event venue details

- **city**: Edinburgh
- **state**: SC
- **country**: United Kingdom
- **location**: The Royal Scots Club
- **lat**: 55.9563424
- **long**: -3.1978364
- **full address**: The Royal Scots Club, 29-31 Abercromby Place, Edinburgh, United Kingdom

## Event Organizer details

- **affiliate_id**: 10
- **organizer**: Phillippa Goodwin (https://allevents.in/org/phillippa-goodwin/20244084)

## Event gallery

- **Alt text**: banner
  - **Image URL**: https://cdn-az.allevents.in/events1/banners/6c31269aa3e924c0a1ea61692341a214371ad04f028a520a5eff0751b5e89251-rimg-w1200-h844-dc1e2738-gmir.jpg?v=1770981404
- **Alt text**: thumbnail
  - **Image URL**: https://cdn-az.allevents.in/events1/banners/0d54a1a85d83c0877f8eebcebb5008d07599535e571877b59141b5670b212720-rimg-w400-h400-dc1d1f35-gmir.jpg?v=1770981403

## FAQs

- **Q**: When is the event happening?
  - **A:** Thu, 04 Jun, 2026 at 09:00 am (+01:00)
- **Q**: Where is the event happening?
  - **A:** The Royal Scots Club, 29-31 Abercromby Place, Edinburgh, United Kingdom
- **Q**: What is the ticket price?
  - **A:** starting from 0 up to 74.38 GBP
- **Q**: Who is organizing the event?
  - **A:** Phillippa Goodwin
- **Q**: What type of event is this?
  - **A:** workshops, meetups
- **Q**: Where can I find ticket details about EDINBURGH The 100 - Manager's Workshops for client members only ?
  - **A:** You can find ticket details about this event on AllEvents.

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