

# Event Details

- **Event Name**: De-Escalation & Communication Skills
- **Event Start and End Date**: Thu, 05 Mar, 2026 at 10:00 am – Thu, 05 Mar, 2026 at 02:30 pm
- **Event Description**: This half day workshop provides strategies to enhance communication, customer service, and de-escalation skills.About this EventThis half day session is focuses on general de-escalation techniques and communication skills, and is helpful for those that are customer or public facing as well as when working with colleagues to enhance communication, customer service, and de-escalation skills. Knowing how to convey information effectively and respectfully, as well as how to de-escalate a situation is an important skill in public service. Recognizing that we cannot control how others behave, much of the focus is on self-awareness and proactive strategies, as we can influence how others behave through our own behavior, approach, and response to ensure we don’t unintentionally self-escalate a situation - or make a tough situation worse. Of the 4 phases… prevention, escalation, crisis, and recovery/restoration, we will focus on the first two.Who Should Attend:Employees and supervisors from any department - especially those that are public facing.Instructor:Aimee Reiner, Director of Health Safety &amp; Risk Management, The TrustRegistration Information:Available to Members of The Trust's Property/Liability and/or Workers' Compensation Programs.Advance registration is required.Registration is limited to 4 employees per Member. If you have additional employees you would like added to our wait list, please let us know.Deadline for registration is Wednesday, March 4, 2026There is a $50 "NO SHOW" fee for anyone who registers but then fails to attend the training.
- **Event URL**: https://allevents.in/east-providence/de-escalation-and-communication-skills/100001980487994906
- **Event Categories**: workshops, health-wellness
- **Interested Audience**: 
  - total_interested_count: 0

## Ticket Details

- **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Fde-escalation-communication-skills-tickets-1980487994906
- **Ticket Price Range**: min: 0, max: 0, currency: USD

## Event venue details

- **city**: East Providence
- **state**: RI
- **country**: United States
- **location**: Rhode Island Interlocal Risk Management Trust
- **lat**: 41.7979211
- **long**: -71.3487887
- **full address**: Rhode Island Interlocal Risk Management Trust, 10 Hemingway Drive, East Providence, United States

## Event Organizer details

- **affiliate_id**: 10
- **organizer**: RI Interlocal Risk Management Trust- Savoeun Locke (https://allevents.in/org/ri-interlocal-risk-management-trust-savoeun-locke/20571304)

## Event gallery

- **Alt text**: banner
  - **Image URL**: https://cdn-az.allevents.in/events4/banners/789a120a0a40aa4647e33a0ac63c28cb30a9255639413b8a44530d95985cd7e6-rimg-w900-h600-dc1a1414-gmir.jpg?v=1769922620
- **Alt text**: thumbnail
  - **Image URL**: https://cdn-az.allevents.in/events4/banners/6b34b712cdd640ede7f760b109ffa0a289ab2b60e7e1741a1e3113e31bd69d11-rimg-w400-h400-dc191312-gmir.jpg?v=1769922620

## FAQs

- **Q**: When is the event happening?
  - **A:** Thu, 05 Mar, 2026 at 10:00 am
- **Q**: Where is the event happening?
  - **A:** Rhode Island Interlocal Risk Management Trust, 10 Hemingway Drive, East Providence, United States
- **Q**: What is the ticket price?
  - **A:** starting from 0 up to 0 USD
- **Q**: Who is organizing the event?
  - **A:** RI Interlocal Risk Management Trust- Savoeun Locke
- **Q**: What type of event is this?
  - **A:** workshops, health-wellness
- **Q**: Where can I find ticket details about De-Escalation & Communication Skills ?
  - **A:** You can find ticket details about this event on AllEvents.

## Structured Data (JSON-LD)

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