Effective Change Communication
This training course is delivered online over 4 consecutive Wednesdays and runs for an hour and a half at a time.
Dates and Time:Wednesday 3, 10, 17 and 24 March, 20199:00am - 10:30am - BST
It explores change and the associated risks to productivity, reputation and key relationships can have a significant impact on business. Managing communication throughout the transition is critical to success. This course will help you understand the context and psychology of change and build a strategy that engages people. Upon completion of this course you’ll be able to: - Understand the context and psychology of change and its impact on people - Explore the factors associated with change resistance - Learn practical tips, and gain access to tools, processes and models - Identify and engage with various stakeholder groups in a planned way - Understand the strategic approach to change communication - Understand the role of leaders and how to build their change competencies - Understand and measure the impact of change on the business Course content: The context and psychology of change - Learn how to segment stakeholders during change - Develop the best plan to engage and manage various audience groups - Develop a stakeholder management plan Working with stakeholders in change - Learn how to segment stakeholders during change - Develop the best plan to engage and manage various audience groups - Develop a stakeholder management plan - Discover where you can add the most value The role of leaders in change - Understand the leader’s role in change and how to support them - Build change competence within your organisation - Create a measurable change plan
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