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Dynamics 365 CRM Bootcamp & Training


Dynamics 365 CRM Bootcamp & Training

This one-day Bootcamp will be delivered by a Senior CRM Consultant and provides key insights on what you need to know about Dynamics 365. 

The Target Audience for this Dynamics 365 Bootcamp is: 

Business Users interested in the functionality and capability of Dynamics 365. 

This Bootcamp focuses on the CRM capabilities of Dynamics 365, including the sales, marketing, customer service, project service automation and field service apps through a series of Hands-on Labs and demonstrations. Trainee laptops will be provided. 

Dynamics 365 Online Bootcamp Topics to be covered: 

Dynamics 365 capabilities overview including licensing and packaging 

Sales & Customer Service Use Cases 

Relationship Assistant 

Adding new fields 

Customer views 

Custom charts 

Building dashboards 

Power BI activation with Dynamics 365 

Dynamics Portals overview 

Social engagement 

Dynamics 365 Mobile App 

PowerApps and Flow 

LinkedIn Integration 

Click Dimensions (Marketing)
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