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3CX Advanced Product Training, Dublin, Ireland - 10th July 2018

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3CX Advanced Product Training, Dublin, Ireland - 10th July 2018


This 3CX Advanced Training Workshop is open to all active 3CX Partners who have successfully achieved 3CX Certified Pro / Partner status and/or who have already successfully deployed commercial licenses of 3CX. Training is aimed at pre-sales and support technical personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting 3CX client installations. This training will prepare attendees for the 3CX Academy Certification Exam
Prerequisites: Knowledge of Microsoft networking technology and concepts, and preferably 3CX Certified Engineer or demonstrable proven ability to sell and install basic 3CX systems.
This training scheme will enable you to:

Understand further the mechanisms of IP phone Provisioning with 3CX
Evaluate options available for defining extension behavior
Understand 3CX software phone configuration
Develop full understanding of complexities of remote extensions including strategies to deploy them in a simple manner

Additional Points of Interest

Set up a full blown intelligent dial plan as well as source identification strategies for DID/DDI
Get to grips with set up of Internet gateways and diagnosis of issues impacting proper provider or SIP trunk setup
Meet with the 3CX team to discuss sales and marketing throughout the day

TRAINING AGENDA
09:00 - Doors Open / Registration
09:15 - Welcome and What's New in  3CX V15.5 by Ms Natassia Allery, 3CX Channel Manager UK & Ireland
10:00 - Mr Nicholas Paras, 3CX Technical Trainer
Course 3.0: Extended System Services

3.0 Advanced Installation Options
3.1 Remote IP Phone Extension (STUN)
3.2 Remote IP Phone Extension (SBC)
3.3 Ring Groups
3.4 IVRs

12:30 - Lunch break
13:15 - Mr Nicholas Paras, 3CX Technical Trainer
Course 3.0: Extended System Services

 3.5 Queues

Course 4: In depth

4.0.1 Advanced Inbound Routing
4.0.2 Advanced Outbound Routing
4.1 Troubleshooting (Wireshark)
4.2 Security & Anti Fraud

15:30 - Break
15:45 - Mr Nicholas Paras, 3CX Technical Trainer
Course 4: In depth

4.3  Bridges

16:45 - End
If you need to contact us for whatever reason, kindly send an email to the organizer.
 
 
Cancellation Policy: This event is free to all 3CX Partners. You can cancel your booking up to 2 weeks before the event at no charge by contacting the organizer.

Booking Reference: Upon your arrival to the venue, please have your booking reference at hand for registration check in.

Fees: There is no charge for attending this 3CX training event. However, late cancellations and non-attendance can result in 3CX issuing the Partner with an invoice for the sum of 100 Euros.

Please note that places are given on a priority basis to new 3CX Partners.



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