Explore the Burj Khalifa your way—from a classic sky-high visit to an indulgent lounge experience.
Arrive at the Burj Khalifa’s Lower Ground floor, near the “At the Top” entrance in The Dubai Mall, and collect your tickets at the Will Call Counter. Pass through an express security check before taking the high-speed elevator directly to the Lounge.
Burj Khalifa – At the Top & The Lounge
Soaring 828 meters above the city, the Burj Khalifa is the tallest structure on Earth—a global icon of innovation and ambition. Your experience varies based on the variant you select:
Levels 124 & 125 – Café Treat
Access to Levels 124 & 125: Enjoy sweeping city views from floor-to-ceiling glass walls and outdoor terraces.
Viewing telescopes: Spot key landmarks like the Palm Jumeirah, Burj Al Arab, and the desert beyond.
The Café treat: Choose one pastry or soft drink at The Café on the ground floor—a refreshing end to your visit.
Complimentary Wi‑Fi: Stay connected and share your views in real time.
Levels 152–154 – Lounge
Access to Levels 152, 153 & 154: Step into the world’s highest lounge, featuring elegant interiors and sky-high terraces.
Light gourmet fare: Enjoy a curated spread of canapés, delicate desserts, and unlimited tea, coffee, and house beverages.
One glass of bubbly or house wine: Toast to the view with a premium drink included in your experience.
Fast-track entry & exit: Bypass regular queues with priority access via a private elevator.
Includes access to Levels 124 & 125: Explore both standard observation decks before or after your Lounge experience.
Note: Additional food and beverages beyond the included selections are not part of either ticket.
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What to bring
Bring a valid photo ID or passport for entry verification.
It is recommended to carry your booking confirmation (printed or digital).
What’s not allowed
Large bags, suitcases, and oversized luggage are not permitted inside the Burj Khalifa.
Outside food and beverages are not allowed.
Pets are not permitted, except for registered service animals.
Smoking is strictly prohibited within the premises.
Accessibility
Additional information
Children under 3 years old do not require a ticket; children between 3 and 16 years old must be accompanied by an adult.
A maximum of 50 people are allowed on the observation deck at any given time.
There may be a queue for the observation deck exhibits.
During the month of Ramadan, food and beverages will not be served until Iftar (sunset).
Attractions can be visited for up to 1.5 hours.
If you wish to view the Dubai Fountain show, it is recommended to book your visit approximately 30 minutes before your preferred showtime. The Dubai Fountain schedule is 1:00 PM and 1:30 PM daily (except Friday: 1:30 PM and 2:00 PM); evening shows run every 30 minutes from 6:00 PM to 11:00 PM.
Please allow up to 20 minutes to walk from the Burj Khalifa Metro Station to the entrance.
Tickets can be collected at the Will Call Counter located on the lower ground level of The Dubai Mall.
This activity is non-refundable and cannot be cancelled. Variant-specific cancellation policies may apply.
