

# Event Details

- **Event Name**: Tourism Readiness Workshop: Essentials in Service Excellence
- **Event Start and End Date**: Thu, 26 Feb, 2026 at 09:00 am – Thu, 26 Feb, 2026 at 12:00 pm
- **Event Description**: Take part in our FREE workshop that will  give you the tools to deliver outstanding guest and customer experiences.About this EventAs we prepare for the opening of the Gordie Howe International Bridge, Tourism Windsor Essex Pelee Island and the Detroit Greenways Coalition are reaching across borders and giving Southwest Detroit Business Association members the opportunity to take part in this FREE training session to prepare for new visitors by foot, by bike and by car!Funded by the Gordie Howe International Bridge Community Benefits Plan and operated by the Ontario Tourism Education Corporation, this training will provide businesses with the tools to deliver outstanding guest and customer experiences.Key learning outcomes include:• Compare diverse views of customer service• Recognize moments of truth and identify first impressions• Describe service excellence behaviour guidelines• Understand the communication process and demonstrate the service process• Demonstrate the service recovery process• Set an action plan for future customer interactionLearn to be tourism-ready and provide the best visitor experience possible.Agenda1. Customer Experience2. Moments of Truth3. Service Behaviour Guidelines4. Communication5. Service Process6. Service Recovery7. Own the Moment &amp; Action PlanLight refreshments will be provided.
- **Event URL**: https://allevents.in/detroit/tourism-readiness-workshop-essentials-in-service-excellence/100001981425727690
- **Event Categories**: workshops
- **Interested Audience**: 
  - total_interested_count: 0

## Ticket Details

- **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Ftourism-readiness-workshop-essentials-in-service-excellence-tickets-1981425727690
- **Ticket Price Range**: min: 0, max: 0, currency: CAD

## Event venue details

- **city**: Detroit
- **state**: MI
- **country**: United States
- **location**: Candela Detroit
- **lat**: 42.3236346
- **long**: -83.0879219
- **full address**: Candela Detroit, 3564 Vernor Highway, Detroit, United States

## Event Organizer details

- **affiliate_id**: 10
- **organizer**: Jason Toner - Tourism Windsor Essex (https://allevents.in/org/jason-toner-tourism-windsor-essex/17656170)

## Event gallery

- **Alt text**: banner
  - **Image URL**: https://cdn-az.allevents.in/events8/banners/af00717c5ca3e164b09b184f3a277a31f8707424d22315b811a0c4416e627678-rimg-w1200-h600-dc022c5d-gmir.jpg?v=1769754363
- **Alt text**: thumbnail
  - **Image URL**: https://cdn-az.allevents.in/events8/banners/6c53b59c716a0e1bab927bb330944d7d1a046efb98cee51fd32e436fc730899d-rimg-w400-h400-dc022d5d-gmir.jpg?v=1769754363

## FAQs

- **Q**: When is the event happening?
  - **A:** Thu, 26 Feb, 2026 at 09:00 am
- **Q**: Where is the event happening?
  - **A:** Candela Detroit, 3564 Vernor Highway, Detroit, United States
- **Q**: What is the ticket price?
  - **A:** starting from 0 up to 0 CAD
- **Q**: Who is organizing the event?
  - **A:** Jason Toner - Tourism Windsor Essex
- **Q**: What type of event is this?
  - **A:** workshops
- **Q**: Where can I find ticket details about Tourism Readiness Workshop: Essentials in Service Excellence ?
  - **A:** You can find ticket details about this event on AllEvents.

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