

# Event Details

- **Event Name**: Front of House Excellence
- **Event Start and End Date**: Thu, 12 Feb, 2026 at 10:00 am – Thu, 12 Feb, 2026 at 04:00 pm
- **Event Description**: A practical, in-person training day for dental front-of-house teams focused on confidence, communication and patient experience.About this EventFront of House ExcellenceFront of House Excellence is a premium, in-person training day designed specifically for dental reception and front-of-house teams.The front desk sets the tone for the entire practice. From the first phone call to the final farewell, this course focuses on building confidence, clear communication, and calm professionalism – even on the busiest, most challenging days.This practical, hands-on day will support attendees to:• Feel more confident in their role• Handle patient conversations with clarity and consistency• Improve first impressions, diary flow and patient experience• Understand the impact the front desk has on the wider clinical team and practice performanceExpect real-world scenarios, honest discussion, and practical tools that can be used immediately back in practice.This is not about scripts or sales tactics. It’s about raising standards, strengthening confidence, and helping front-of-house teams feel proud of the role they play.Spaces are limited to maintain an interactive, supportive learning environment.Agenda?: 10:00 AM - 04:00 PMFront of House ExcellenceInfo: Agenda (approximate):
• Welcome &amp; setting the tone
• First impressions &amp; patient experience
• Communication at the desk (in person &amp; on the phone)
• Diary flow and managing pressure points
• Handling difficult conversations calmly and professionally
• Confidence, consistency &amp; raising standards
• Takeaways and next steps
- **Event URL**: https://allevents.in/christchurch/front-of-house-excellence/100001979846262467
- **Event Categories**: workshops
- **Interested Audience**: 
  - total_interested_count: 0

## Ticket Details

- **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Ffront-of-house-excellence-tickets-1979846262467
- **Ticket Price Range**: min: 157.8, max: 157.8, currency: GBP

## Event venue details

- **city**: Christchurch
- **state**: EN
- **country**: United Kingdom
- **location**: Captains Club Hotel & Spa
- **lat**: 50.7302885
- **long**: -1.7816556
- **full address**: Captains Club Hotel &amp; Spa, Wick Lane, Christchurch, United Kingdom

## Event Organizer details

- **affiliate_id**: 10
- **organizer**: Palmer Noles Consultancy (https://allevents.in/org/palmer-noles-consultancy/27349761)

## Event gallery

- **Alt text**: banner
  - **Image URL**: https://cdn-az.allevents.in/events5/banners/ebceeb442a60a4364a788285af268ad5cd0e4451d5f268d2860000ce9a5646a9-rimg-w1200-h600-dc24012b-gmir.jpg?v=1768366886
- **Alt text**: thumbnail
  - **Image URL**: https://cdn-az.allevents.in/events5/banners/a0868508c46aa72643818f28ef97c025e257f852000ba297956170b40bdd4099-rimg-w400-h400-dc24012b-gmir.jpg?v=1768366886

## FAQs

- **Q**: When is the event happening?
  - **A:** Thu, 12 Feb, 2026 at 10:00 am
- **Q**: Where is the event happening?
  - **A:** Captains Club Hotel &amp; Spa, Wick Lane, Christchurch, United Kingdom
- **Q**: What is the ticket price?
  - **A:** starting from 157.8 up to 157.8 GBP
- **Q**: Who is organizing the event?
  - **A:** Palmer Noles Consultancy
- **Q**: What type of event is this?
  - **A:** workshops
- **Q**: Where can I find ticket details about Front of House Excellence ?
  - **A:** You can find ticket details about this event on AllEvents.

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