We are following City and State guidelines to ensure a safe experience. Please read the following information before you make a reservation.

If you need help with your reservation, please call 312-742-2000. Si tiene alguna pregunta o necesita ayuda, por favor llame al 312-742-2000.

• The zoo is free to visit.
• Reservations are required for all guests, including members. 
• Every individual in your party must be counted in your reservation, including infants and children. There is a maximum of 10 per party.
• The confirmation email can be a little confusing. Once you’ve completed your reservation, you’ll get an email with your reservation attached as a pdf. At the top, the email will show the the zoo’s operating hours. Your reservation is for the specific half-hour you booked. Please disregard the operating hours and open the pdf to review and confirm your reservation time. 
• If you need to change or cancel your reservation, please use the links provided in the email. 

• All zoo guests over age 2 must wear a face covering unless medically unable.
• Guests must practice social distancing at all times, with six feet between your party and others.
• Animal buildings will be closed, but animals may be visible in their outdoor habitats.
• Chats and programs are temporarily suspended. Play areas and other attractions are closed until further notice.
• We’d appreciate your support! Please consider a suggested donation of $5 per guest. Donate at the zoo when you visit or online at lpzoo.org/donate.

The City of Chicago requires a 10-day quarantine or pre-arrival negative Covid-19 test result for any individual visiting Chicago or returning to Chicago from any state listed in the City's Emergency Travel Order here. If you have been in any of the states listed, please adhere to the regulation and do not visit the zoo. By visiting the zoo, you confirm that you have not been in any listed state for 10 days in advance of your visit or have tested negative for Covid-19 pre-arrival.

The zoo releases more reservations every Sunday and Thursday at 4:30 p.m. for the following 3-4 days. If your preferred date is sold out, you can join the zoo to access additional reservations available exclusively to members (and get year-round perks like free parking). You can also simply check back at a later date to see if spots have become available. It is possible more reservations will become available.

Lincoln Park Zoo reserves the right to increase or reduce the number of reservations available on any given date/time based on operational abilities and/or City and State guidelines.

Yes. Every member of your party must be counted in your reservation, including infants and children. Only the guests included in the reservation will be allowed to enter the zoo.

Yes. Please arrive at the zoo within the half-hour window you reserved. You may enter anytime during the 30 minutes of your specified reservation time slot (for example, if you booked at 11:00-11:30 a.m., you may arrive between 11:00 and 11:30 a.m.). If you arrive at another time, you may not be guaranteed entry.

The maximum group size for zoo visits is 10, and every member of your party must have a reservation. Lincoln Park Zoo respectfully requires school and camp groups larger than 10 split into groups of 10 while visiting the zoo. This helps keep the zoo in compliance with City and State guidelines. If you gather in a group larger than 10, you may be asked to split up again when you arrive and throughout your visit.

Every Sunday at 4:30 p.m. zoo members can book reservations for the next seven days. To access members-only reservations, click the “tickets” button for the date you plan to visit and click the blue “enter promo code” link in the top-left corner. Enter the first three digits of your member ID to see members-only reservations alongside general reservations.

No. There is no formal limit to visit time. Most guests visit for up to about two hours.

If you are not able to use your reservation, please cancel or modify it via the link in your confirmation email. While we understand plans change and the zoo is free, we do have several guests who would love to use your spot if you are unable to visit!

Reservations are non-transferable due to the potential need for contact tracing.

Yes, please. All zoo guests over age 2 should wear a face covering unless medically unable, especially near more crowded areas like popular animal habitats, food and retail kiosks, and restrooms. This helps protect other guests, our staff, volunteers, and animals in our care.

Yes! Outdoor food and retail kiosks are open. The Patio at Cafe Brauer is open for outdoor dining and takeaway. Park Place Cafe is open for takeaway. Meals can be ordered using Tock: visit exploretock.com/cafebrauer or exploretock.com/parkplacecafe.

Please visit lpzoo.org/welcome for more information about the zoo’s updated operations. Call volume is high, so guests are encouraged to look online for information.