Understanding Unconscious Bias - Masterclass for frontline staff
Understanding Unconscious Bias will be delivered by Laurence Harvey, an expert in the field of equality, diversity and inclusivity. Understanding unconscious bias will support us to reduce incidents of unfair treatment in the workplace and improve our recruitment decisions, relationships at work and patient advice, support and treatment.
What is unconscious bias?
Psychologists tell us that our unconscious biases are simply our natural people preferences. Biologically we are hard-wired to prefer people who look like us, sound like us and share our interests. Social psychologists call this phenomenon ‘social categorisation’ whereby we routinely and rapidly sort people into groups. This preference bypasses our normal, rational and logical thinking. We use these processes very effectively (we call it intuition) but the categories we use to sort people are not logical, modern or perhaps even legal. Put simply, our neurology takes us to the very brink of bias and poor decision making.
During this master class Laurence will guide us to: define unconscious bias, explain how this affects our descision making, explain the adverse impact unconscious bias has on indivduals and organisations, and describe our own biases.